Questions & Answers

Q: QuestionCan I add and connect these extra Essential Spotlight Cameras to my existing Arlo Ultra 4K camera system? Is it compatible as I am getting mixed answers. Thanks

Asked 4 years ago by Robert.

This question was asked about the related product: Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White

• A:Answer The Arlo Essential Spotlight camera can connect directly to your router's wifi network and be added to the same Arlo account where your Arlo Ultra cameras are connected to. Alternatively, you may connect the camera to an Arlo VMB5000, VM4540, VMB4500, VMB4000 SmartHub or base station. ^RM

  Answered 4 years ago by ArloTeam

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Q: QuestionCan yall do outdoor camera installations?

Asked 4 years ago by Liliana.

This question was asked about the related product: Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White

• A:Answer Yes, the Arlo Essential Spotlight camera can work both indoor and outdoor. ^RM

  Answered 4 years ago by ArloTeam

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Q: QuestionHow long does a recording last with no hub, after the 3 mo. trial? Is it then only viewable live or does it store on a card? I am a senior and I want something basic, simple.

Asked 4 years ago by Sunny.

• A:Answer The video library should last only up to 30 days.

  Answered 4 years ago by DJPanduhh

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Q: QuestionIs the Arlo camera compatible with the ring camera system?

Asked 4 years ago by ringfan.

• A:Answer No, Arlo cameras use the Arlo app for the users to view them. ^RM

  Answered 4 years ago by ArloTeam

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Q: QuestionIs the only way to view camera alerts on a smart phoine or can you do the same thing on your computer?

Asked 5 years ago by Lin.

This question was asked about the related product: Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White

• A:Answer You can use computer too. Just get app

  Answered 4 years ago by Daidrick19

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Q: Questionhow do you charge them up?

Asked 5 years ago by slim.

This question was asked about the related product: Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - Black

• A:Answer With the charger, or android charger will work

  Answered 4 years ago by Cameras

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Q: QuestionI bought the 4 pack pro 3 cameras. Got home and no smart hub. Do I need to buy smart hub? Do I need smart hub or base? Same thing? Where can I get just that part? The camera model is VMC2430

Asked 5 years ago by Mcsteve65.

This question was asked about the related product: Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White

• A:Answer If you have the camera model VMC2430 then you have the Arlo Essential Spotlight cameras which don't require an Arlo SmartHub for them to work. They can connect to your router's wifi network directly. Please refer to the quick start up guide that it comes with for steps on how to install the cameras. You may also contact Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx for assistance. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionWhere do I find promo code for this item?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White

• A:Answer I bought online (was not available in local stores). No promo code to set up the subscription in product or in emails. Arlo app seemed to automatically start a one month, not three month, trial subscription and I can only use play/live camera, regardless of my settings. I contacted geek squad and after 20 minutes they told me to contact customer service. I am still waiting for a response from customer service. Very frustrating. Has anyone else had these issues and if so, any suggestions in resolving them. Thanks.

  Answered 2 years ago by Anonymous

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Q: QuestionOn the Arlo essential three cameras what if I have trouble getting it set up is there someone that can help me also if so is there a price

Asked 5 years ago by Anonymous.

This question was asked about the related product: Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (3-pack) - White

• A:Answer You may reach out to Arlo Support Team at https://www.arlo.com/en-us/support/contact.aspx for assistance. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionDoes this connect easily with a monitor?

Asked 5 years ago by Lexi.

This question was asked about the related product: Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera (4-pack) - White

• A:Answer Need a PC with web browser for arlo software app , attached to pc monitor to view (as well as wifi router and optional arlo hub.) Can also use with smartphones to see videostream.

  Answered 4 years ago by chip

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Q: QuestionVMB3000 compatable

Asked 5 years ago by th123.

• A:Answer No. It will work with the following Arlo gateways: VMB4000 VMB4500 VMB4540 VMB5000. If you don’t have one of these gateways, you can connect directly to your Wi-Fi router. (See the Arlo website – Arlo.com.)

  Answered 4 years ago by Eddie

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Q: QuestionWill the Essential camera work with the 4000 Nast?

Asked 5 years ago by Anonymous.

• A:Answer An Arlo SmartHub or base station is optional to use the Essential wire-free camera. You can use an existing WiFi router to connect your Essential wire-free camera directly to 2.4GHz WiFi. If you want to connect your Essential wire-free camera to a SmartHub or base station, you can connect it to a VMB5000, VM4540, VMB4500, VMB4000 SmartHub or base station. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionWill it work wiht the 3000 base?

Asked 5 years ago by Kim.

• A:Answer The Arlo Essential Spotlight camera is not compatible with Arlo VMB3000 base station. Please check this link for more details : https://kb.arlo.com/000062284. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionCan you add an Arlo Pro 3 camera to an Arlo essential camera set up?

Asked 5 years ago by DavyG.

• A:Answer Yes if you have the smart hub

  Answered 5 years ago by CriticalEye

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Q: QuestionIs this compatible with arlo pro 3

Asked 5 years ago by Indai.

• A:Answer Yes. You can mix and match with the 3Pro

  Answered 5 years ago by Vip4serviceVerified Purchase

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Q: QuestionHow long is the power cord? Or is that a extra

Asked 5 years ago by Pat.

• A:Answer There is no power cable due to it being a wireless unit. It does come with a charging cable that it relatively short, you only need to charge these cameras about once maybe twice a year. They're expected to last on a full charge 6 months.

  Answered 4 years ago by DJPanduhh

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Q: QuestionI have the Arlo Pro 2 system Can I use this as add on for arlo pro2 system with three cameras

Asked 5 years ago by Anonymous.

• A:Answer I have the same Arlo Pro 2 Hub with this camera added as a 5th. This camera can be used as a stand alone unit or added to the Arlo Pro 2 Hub.

  Answered 5 years ago by NeoredVerified Purchase

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Q: QuestionDoes this camera feature continuous recording, or only when motion is detected? And, Does it work through Glass {Window facing Driveway}?

Asked 5 years ago by Ladley.

This question was asked about the related product: Arlo - Essential Spotlight Camera – Indoor/Outdoor Wire-Free 1080p Security Camera - Black

• A:Answer Recording only when motion detected. It is a god camera, so it would probably work through glass. May sure your window is clean. Sensitive camera.

  Answered 5 years ago by EMRoscoe

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Q: QuestionSince all outlets show the solar panel SOLD OUT, will the Arlo Essential give a low battery indicator to recharge?

Asked 5 years ago by Sillygrin4.

• A:Answer Yes! You will receive notification that the battery level is getting low and to charge the batteries in plenty of time before they completely drain. Hope this helps!

  Answered 5 years ago by RyanVerified Purchase

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