Questions & Answers

Q: QuestionWhat is the actual viewing distance in footage for the Arlo Pro 2, Thanks

Asked 4 years ago by Anonymous.

• A:Answer The Arlo Pro 2 can detect motion up to 23 feet away and has a field of view of 130°.

  Answered 4 years ago by Arlo Team

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Q: QuestionHow many cameras does an arlo pro 2 base station support?

Asked 5 years ago by RodneyN.

• A:Answer you should be able to add up to 5 cameras

  Answered 4 years ago by TommyVerified Purchase

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Q: QuestionHow can I get a manual for the Arlo-Pro

Asked 5 years ago by Anonymous.

• A:Answer Here's a link that you may check for the Arlo Pro manual : https://www.arlo.com/de/images/Documents/ArloPro/arlo_pro_um.pdf. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionCan hook up a usb hard drive to the base station to arlo por 2?

Asked 5 years ago by Seenme.

• A:Answer It depends on what Arlo base station the system comes with. Please check this article to learn what Arlo base station supports local storage feature : https://kb.arlo.com/1146857/. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionCan I hook up a usb hard drive to this

Asked 5 years ago by Seenme.

• A:Answer It depends on what Arlo base station the system comes with. Please check this article to learn what Arlo base station supports local storage feature : https://kb.arlo.com/1146857/. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionCan you record directly to a NAS or do you have to go through the cloud? If it must route through the cloud can it auto dump to my NAS? I have a 16TB with plenty free space to record. I plan to record wildlife as well as security.

Asked 5 years ago by Gymm.

• A:Answer The Arlo system saves recorded videos in the cloud. You can not setup NAS with the system to store the videos locally. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionIf the router and modem is next to the TV will that matter when connecting the base, or will it interfere with the TV??

Asked 5 years ago by RR55.

• A:Answer no

  Answered 4 years ago by TommyVerified Purchase

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Q: QuestionWhat is the recording time per video? What is the refresh rate in time between two videos?- Meaning if it picks up movement and records the first video for a specific time but there is still movement when does it start to record the second video?

Asked 5 years ago by MrBZMK.

• A:Answer if there is still movement it normally just picks the footage backup where it stop

  Answered 4 years ago by TommyVerified Purchase

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Q: QuestionWhat is the range of the camera for motion with clear vision, like how far up the driveway from the camera would we be able to see a figure or car.

Asked 5 years ago by Lynn.

• A:Answer If you want to know the motion detection range of the Arlo cameras, please check this article : https://kb.arlo.com/1089592/. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionDose the Camera have WDR?

Asked 5 years ago by Rob.

This question was asked about the related product: Arlo - Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System - White

• A:Answer My six ARLO Pro-2 camera-system includes a Base Station with two USB ports and on one of them I'm using with a USB memory stick, as a storage device of alerted Camera-Videos. With an I-Phone's Arlo app, one can also get alerts with videos, saved to the phone. I have not found a need for any additional back-up DVR or WDR devices, but I did find, that the cameras SHOULD be hardwired, to better utilize all the features the camera system offers.

  Answered 4 years ago by WichmannVerified Purchase

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Q: QuestionCan the motion sensor be turned off?

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by MarcoluniVerified Purchase

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Q: QuestionHow far from the base station can you put the camera in order for it to work

Asked 5 years ago by Dale.

• A:Answer I am not sure on this but the camera is on my garage and the station is in the house. It is several hundred feet inbetween.

  Answered 5 years ago by camerasVerified Purchase

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Q: QuestionCan you use reg battery’s instead of rechargeable battery ? I don’t want to use any recharging battery’s

Asked 5 years ago by Fred.

• A:Answer And this particular type of camera no you cannot use regular batteries

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionCan you sound an alarm on the pro 2?

Asked 5 years ago by Lorna.

• A:Answer Yes. The app allows that.

  Answered 5 years ago by Rpt75

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Q: Questionhow to i get a camera to sync to base

Asked 5 years ago by john.

This question was asked about the related product: Arlo - Pro 2 Indoor/Outdoor 1080p Wi-Fi Wire-Free Security Camera

• A:Answer You may sync up to 15 cameras in a base station as long as your Arlo Smart plan supports the total number of cameras you will have. Please check this link to learn more : https://kb.arlo.com/88/. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionDoes this system come with Solar Chargers for each camera? If NOT, How much would Solar Chargers cost for this system?

Asked 5 years ago by batucbass.

• A:Answer No, it does not. Arlo Solar Panel is an optional accessory that users may purchase separately for $79.99. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionCan you have more then one Arlo system on the same app? Have to monitor 2 different properties. Would there be a fee?

Asked 5 years ago by Anonymous.

• A:Answer Yes, you may have multiple Arlo systems at different locations monitored in one Arlo account. Please make sure that the total Arlo cameras you will have supports the Arlo Smart subscription that your account has. Please check this link to learn more about the Arlo Smart plans : https://kb.arlo.com/88/. ^RM

  Answered 5 years ago by ArloTeam

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Q: Questiondoes it have a on device storage? how much cloud based storage cost monthly?

Asked 5 years ago by Syed.

• A:Answer Arlo Pro 2 system comes with free 7-day cloud recording, live streaming, 2-way audio, local storage, and activity zones on up to 5 cameras. To learn more about Arlo Smart Plans, please check this link : https://kb.arlo.com/88/. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionWill this unit work as an addon? https://www.bestbuy.com/site/arlo-essential-spotlight-1-camera-indoor-outdoor-wire-free-1080p-security-camera-white-white/6416337.p?skuId=6416337 They seem like the same camera based on the specs but I'm not sure.

Asked 5 years ago by Felkey.

• A:Answer Yes, you may add the Arlo Essential Spotlight camera to an existing Arlo system that you have as long as the Arlo base station/SmartHub you own supports it. Please check this link for the compatibility reference : https://kb.arlo.com/000062284/. RM

  Answered 5 years ago by ArloTeam

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