Questions & Answers

Name: Arlo - SmartHub - White
Brand: Arlo
SKU: 6432906
Price: 99.99 USD
Availability: InStock
Rating: 3.9 (114 reviews)

Arlo - SmartHub - White

Model:: VMB4540-100NAS; |
SKU:: 6432906

User rating, 3.9 out of 5 stars with 114 reviews.

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QuestionHow do you know when a Arlo hub needs to be replaced
Asked 4 years ago by BenjiHow.
- Answer I had to replace mine after 4 years. The cameras, doorbell and chime would no longer sync. I'm fortunate to have warranties on them. Good luck
  Answered 3 years ago by Anonymous
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QuestionI purchased the Arlo Essential cameras, they are installed Guatemala. I can see the video but it doesn't record. I was told that if buy the smart hub I would be able to record. Is this true?
Asked 3 years ago by Barb.
- Answer I have the older model cameras and they record and got the pro cameras with the light had to get the new smart base and now they record also thise should also record
  Answered 3 years ago by Cskemp12
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QuestionCan the SmartHub VMB4540 continuous record to a USB device from Arlo Untra 2 cameeras in addition to motion activated recordings? If so will it automatically erase old recordings?
Asked 4 years ago by Roger.
- Answer It can record motion detected videos like the videos you see in the library. You can also set it to overwrite the older videos when there is new space for new one. Learn more about this feature here : https://kb.arlo.com/1146857/. ^RM
  Answered 4 years ago by Arlo Team
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QuestionI have 4 essential cameras and doorbell. I do not want to pay for the subscription. Can I use a hub instead and get my recordings like a subscription?
Asked 4 years ago by Frustrated.
- Answer When your Arlo Essential cameras are connected to an Arlo SmartHub that supports local storage, you may set up that feature by following the steps here : https://kb.arlo.com/1146857/. ^RM
  Answered 4 years ago by Arlo Team
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QuestionWhat size USB drive is the minimum you can connect to the Arlo pro smart hub Model:VMB4540-100NAS ? How does this model connect to home router ,wireless wifi or Ethernet cable ? Thank you.
Asked 2 years ago by VMB4000Buyer.
- Answer The minimum requirement is 16 GB of space.
  Answered 2 years ago by Arlo Team
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QuestionI have a Arlo Base Station Model VMB 4000 + 2 Pro cameras, Changed WIFI networks, Base Station cannot be found by the Arlo app. All three lights are green. Did the reset>ethernet pluggin >power. Not sure why. Should the Smart Hub work in this situation?
Asked 3 years ago by Dave71.
- Answer Hi Dave, Thanks for sharing your review. For further assistance on addressing the Arlo Base station concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding. Best regards, Arlo Team
  Answered 3 years ago by Arlo Team
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QuestionWe have Essential cams with hub but can’t get simple info on how to add a VPN to access hub when away from local network. Website useless. Only want to sell their plan. Also we don’t want port forwarding.
Asked 3 years ago by Susanna.
- Answer We do not have specific instructions on how to add a VPN, however, please refer to the Arlo Community: https://community.arlo.com/t5/Arlo-Smart-Home-Security/ct-p/Arlo where you can seek information on how other Arlo Customers have added a VPN network. ^ER
  Answered 3 years ago by Arlo Team
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QuestionIs there a projected date for the VMB4540 hub to be back in stock? I purchased an Ultra 2 camera over a month ago and can't locate the hub to purchase. The camera is a $300 paperweight and is completely useless without a hub as you can't set it up.
Asked 4 years ago by VMB4540.
- Answer I have located an Arlo Smart Hub on the Arlo shop under accessories if you are interested in That. https://www.arlo.com/en-us/accessories
  Answered 4 years ago by Arlo Team
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QuestionI've read that clips obtained from an "Essential" camera can be stored to a USB stick on an Arlo Smarthub, but CAN'T BE VIEWED ON THE ARLO PHONE APP; i.e., viewing is only possible by removing the stick and attaching to my PC. Is this limitation true?
Asked 4 years ago by Pete.
- Answer How do I get access to the stored videos on a second phone with the VMB4540 base unit?
  Answered 2 years ago by Dennis
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QuestionHow much video can this hold? and how large is the storage.
Asked 4 years ago by JAY.
- Answer You can connect a USB 2.0 compatible flash drive or external hard drive with a Type-A connector and at least 16GB of available space.
  Answered 4 years ago by Arlo Team
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QuestionWe are unable to locate the Arlo Smarthub for purchase. Is there another brand that is compatible to the Arlo Essential cameras and floodlight camera?
Asked 4 years ago by Inga.
- Answer Availability of the Arlo SmartHubs will be announced in the future. Please stay tuned for updates. In the meantime, you may connect the Arlo Essential cameras directly to wifi network and monitor them through your Arlo account. ^RM
  Answered 4 years ago by Arlo Team
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Showing 41-51 of 51 questions

Questions & Answers

Arlo - SmartHub - White

Q: QuestionHow do you know when a Arlo hub needs to be replaced

Q: QuestionI purchased the Arlo Essential cameras, they are installed Guatemala. I can see the video but it doesn't record. I was told that if buy the smart hub I would be able to record. Is this true?

Q: QuestionCan the SmartHub VMB4540 continuous record to a USB device from Arlo Untra 2 cameeras in addition to motion activated recordings? If so will it automatically erase old recordings?

Q: QuestionI have 4 essential cameras and doorbell. I do not want to pay for the subscription. Can I use a hub instead and get my recordings like a subscription?

Q: QuestionWhat size USB drive is the minimum you can connect to the Arlo pro smart hub Model:VMB4540-100NAS ? How does this model connect to home router ,wireless wifi or Ethernet cable ? Thank you.

Q: QuestionI have a Arlo Base Station Model VMB 4000 + 2 Pro cameras, Changed WIFI networks, Base Station cannot be found by the Arlo app. All three lights are green. Did the reset>ethernet pluggin >power. Not sure why. Should the Smart Hub work in this situation?

Q: QuestionWe have Essential cams with hub but can’t get simple info on how to add a VPN to access hub when away from local network. Website useless. Only want to sell their plan. Also we don’t want port forwarding.

Q: QuestionIs there a projected date for the VMB4540 hub to be back in stock? I purchased an Ultra 2 camera over a month ago and can't locate the hub to purchase. The camera is a $300 paperweight and is completely useless without a hub as you can't set it up.

Q: QuestionI've read that clips obtained from an "Essential" camera can be stored to a USB stick on an Arlo Smarthub, but CAN'T BE VIEWED ON THE ARLO PHONE APP; i.e., viewing is only possible by removing the stick and attaching to my PC. Is this limitation true?

Q: QuestionHow much video can this hold? and how large is the storage.

Q: QuestionWe are unable to locate the Arlo Smarthub for purchase. Is there another brand that is compatible to the Arlo Essential cameras and floodlight camera?

QuestionHow do you know when a Arlo hub needs to be replaced

QuestionI purchased the Arlo Essential cameras, they are installed Guatemala. I can see the video but it doesn't record. I was told that if buy the smart hub I would be able to record. Is this true?

QuestionCan the SmartHub VMB4540 continuous record to a USB device from Arlo Untra 2 cameeras in addition to motion activated recordings? If so will it automatically erase old recordings?

QuestionI have 4 essential cameras and doorbell. I do not want to pay for the subscription. Can I use a hub instead and get my recordings like a subscription?

QuestionWhat size USB drive is the minimum you can connect to the Arlo pro smart hub Model:VMB4540-100NAS ? How does this model connect to home router ,wireless wifi or Ethernet cable ? Thank you.

QuestionI have a Arlo Base Station Model VMB 4000 + 2 Pro cameras, Changed WIFI networks, Base Station cannot be found by the Arlo app. All three lights are green. Did the reset>ethernet pluggin >power. Not sure why. Should the Smart Hub work in this situation?

QuestionWe have Essential cams with hub but can’t get simple info on how to add a VPN to access hub when away from local network. Website useless. Only want to sell their plan. Also we don’t want port forwarding.

QuestionIs there a projected date for the VMB4540 hub to be back in stock? I purchased an Ultra 2 camera over a month ago and can't locate the hub to purchase. The camera is a $300 paperweight and is completely useless without a hub as you can't set it up.

QuestionI've read that clips obtained from an "Essential" camera can be stored to a USB stick on an Arlo Smarthub, but CAN'T BE VIEWED ON THE ARLO PHONE APP; i.e., viewing is only possible by removing the stick and attaching to my PC. Is this limitation true?

QuestionHow much video can this hold? and how large is the storage.

QuestionWe are unable to locate the Arlo Smarthub for purchase. Is there another brand that is compatible to the Arlo Essential cameras and floodlight camera?