Questions & Answers

Name: Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White
Brand: Arlo
SKU: 6432918
Price: 359.99 USD
Rating: 3.9 (628 reviews)

Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White

Model:: VMS5240-20000S; |
SKU:: 6432918

User rating, 3.9 out of 5 stars with 628 reviews.

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QuestionCan I get pics in real time and notifications on cell with Arlo - Ultra 2 Spotlight 3-Camera Security Bundle Indoor/Outdoor Wireless 4K Security System - White Model:VMS5340-2BYNAS Cause some1 said I couldn't get app or pics on cell
Asked 3 years ago by Meetoo.
- Answer You can get live view any of the cameras as long as you have the cameras hooked up to your internet.
  Answered 3 years ago by ElectonicsGeek
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QuestionWill this work with iOS ? Would like to monitor through iPad or iPhone.
Asked 3 years ago by David.
- Answer Yes, I use Arlo with my iPhone 13 Pro Max.No issues to report.
  Answered 3 years ago by ElectonicsGeek
  Answer this question
QuestionMy internet/Wifi recently got upgraded with new boxes and is now 6G. Is this system compatible? I cannot get my Nest cameras to work with the new upgrade.
Asked 3 years ago by Felicia.
- Answer I have the Arlo Ultra 2 and the base station and they work great with my WiFi 6.
  Answered 3 years ago by Applediver852
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Questionhow much does Arlo charge per month or year ?
Asked 3 years ago by Mrsforms.
- Answer It is $9.99 a month after the 90 day free trial. Sometimes they do offer discounts, wait for the email after your 90 day free trial has ended.
  Answered 3 years ago by Anonymous
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QuestionIs the SD card included with the Arlo system?
Asked 3 years ago by Ron.
- Answer No its not
  Answered 3 years ago by Shadie
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QuestionCan the spotlights be disabled?
Asked 3 years ago by Bob.
- Answer Yes
  Answered 3 years ago by John
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QuestionI have a question about the batteries how often do they need changing and the charging of let’s say I set it up at the front door with medium regular foot traffic ?
Asked 3 years ago by Vlad.
- Answer The battery life of the Arlo Ultra 2 is estimated to last between 3 - 6 months. Please refer to article for ideas on how to best optimize your battery life: https://kb.arlo.com/291 ^ER
  Answered 3 years ago by Arlo Team
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QuestionI know it works on a cell phone can I see it on a home computer
Asked 3 years ago by ken.
- Answer Yes just log Into your account through the computer. Also you will get a notification through email to verity your computer is a trusted device.
  Answered 3 years ago by AnaQ
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Questionwhat is the maximum distance to trip the cameras motion sensor?
Asked 3 years ago by Mike.
- Answer The Arlo Ultra 2 Spotlight camera detects motion up to 25 feet away. ^ER
  Answered 3 years ago by Arlo Team
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QuestionWhat is the monthly or yearly cost for cloud storage for the Ultra 2 bundle? Also is there a 7 day free cloud storage option with the Ultra 2 bundle?
Asked 3 years ago by KWells.
- Answer To review our Arlo Secure subscription plans, please see https://www.arlo.com/en-us/arlosecure.html ^KN
  Answered 3 years ago by Arlo Team
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QuestionDoes the cameras have batteries and if so how long do they last?
Asked 3 years ago by Keith.
- Answer Approximately 1 week on busy street
  Answered 3 years ago by AnaQ
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QuestionCan the spot light feature be turned off?
Asked 3 years ago by TI.
- Answer Yes
  Answered 3 years ago by Alaw
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QuestionAre the arlo essential spotlight cameras compatible with the hub and other cameras in this kit?
Asked 3 years ago by Mike.
- Answer Yes
  Answered 3 years ago by AnaQ
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QuestionOnce the subscription trial ends, will I still be able to view the cameras on my Smartphone through the app? A friend of mine has an older model w/base station and is still able to view motioned/live recordings for up to 7 days on his phone (no fees).
Asked 3 years ago by BigGreen35.
- Answer I finally found the truth after reading more than 80 questions and answers - from Arlo! You cannot see or do anything except view a live view once the trial expires. Again, I'd never have bought this high dollar system if I had gotten the truth from the Best Buy representative that sold it to me. Furious is an understatement!
  Answered 2 years ago by KCS7op
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QuestionHow long do the rechargeable batteries last before they no longer hold a charge, no longer are sold, and making your system useless?
Asked 3 years ago by Moody.
- Answer I have to recharge every week. Not worth the money
  Answered 3 years ago by Disappointed
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QuestionI DON'T HAVE WI-FI / IS THERE ANYTHING ELES I CAN DO
Asked 3 years ago by PATRICK.
- Answer You will have to get internet service
  Answered 3 years ago by Cliff
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QuestionWhat is the best/suggested mounting height of the Arlo ultra 2 camera(s)? Aiming for best facial capture angle.
Asked 3 years ago by Anonymous.
- Answer Any angle eye level or higher the zoom and clarity in 4k is great up to 15-18 ft reading license plates prove difficult at night and day due to glare from the auto light .or any light reflection.
  Answered 3 years ago by Dissapointment
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QuestionI do not want a monthly fee, will this allow me to view the cameras on a smart phone and desktop. Does it have its own hard drive and how storage does it have?
Asked 3 years ago by Sfarms.
- Answer There is no actual storage or drive. You either pay a fee and have the data stored in the cloud, or find one with an on board SD card.
  Answered 3 years ago by Bryan
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QuestionCan you change the housing on the Ultra 2 Spotlight Camera?
Asked 3 years ago by Junebug.
- Answer NOPE
  Answered 3 years ago by poor
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QuestionAre these available in black?
Asked 3 years ago by Bear.
- Answer Yes
  Answered 3 years ago by ElectonicsGeek
  Answer this question

Showing 61-80 of 111 questions

Questions & Answers

Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White

Q: QuestionCan I get pics in real time and notifications on cell with Arlo - Ultra 2 Spotlight 3-Camera Security Bundle Indoor/Outdoor Wireless 4K Security System - White Model:VMS5340-2BYNAS Cause some1 said I couldn't get app or pics on cell

Q: QuestionWill this work with iOS ? Would like to monitor through iPad or iPhone.

Q: QuestionMy internet/Wifi recently got upgraded with new boxes and is now 6G. Is this system compatible? I cannot get my Nest cameras to work with the new upgrade.

Q: Questionhow much does Arlo charge per month or year ?

Q: QuestionIs the SD card included with the Arlo system?

Q: QuestionCan the spotlights be disabled?

Q: QuestionI have a question about the batteries how often do they need changing and the charging of let’s say I set it up at the front door with medium regular foot traffic ?

Q: QuestionI know it works on a cell phone can I see it on a home computer

Q: Questionwhat is the maximum distance to trip the cameras motion sensor?

Q: QuestionWhat is the monthly or yearly cost for cloud storage for the Ultra 2 bundle? Also is there a 7 day free cloud storage option with the Ultra 2 bundle?

Q: QuestionDoes the cameras have batteries and if so how long do they last?

Q: QuestionCan the spot light feature be turned off?

Q: QuestionAre the arlo essential spotlight cameras compatible with the hub and other cameras in this kit?

Q: QuestionOnce the subscription trial ends, will I still be able to view the cameras on my Smartphone through the app? A friend of mine has an older model w/base station and is still able to view motioned/live recordings for up to 7 days on his phone (no fees).

Q: QuestionHow long do the rechargeable batteries last before they no longer hold a charge, no longer are sold, and making your system useless?

Q: QuestionI DON'T HAVE WI-FI / IS THERE ANYTHING ELES I CAN DO

Q: QuestionWhat is the best/suggested mounting height of the Arlo ultra 2 camera(s)? Aiming for best facial capture angle.

Q: QuestionI do not want a monthly fee, will this allow me to view the cameras on a smart phone and desktop. Does it have its own hard drive and how storage does it have?

Q: QuestionCan you change the housing on the Ultra 2 Spotlight Camera?

Q: QuestionAre these available in black?

QuestionCan I get pics in real time and notifications on cell with Arlo - Ultra 2 Spotlight 3-Camera Security Bundle Indoor/Outdoor Wireless 4K Security System - White Model:VMS5340-2BYNAS Cause some1 said I couldn't get app or pics on cell

QuestionWill this work with iOS ? Would like to monitor through iPad or iPhone.

QuestionMy internet/Wifi recently got upgraded with new boxes and is now 6G. Is this system compatible? I cannot get my Nest cameras to work with the new upgrade.

Questionhow much does Arlo charge per month or year ?

QuestionIs the SD card included with the Arlo system?

QuestionCan the spotlights be disabled?

QuestionI have a question about the batteries how often do they need changing and the charging of let’s say I set it up at the front door with medium regular foot traffic ?

QuestionI know it works on a cell phone can I see it on a home computer

Questionwhat is the maximum distance to trip the cameras motion sensor?

QuestionWhat is the monthly or yearly cost for cloud storage for the Ultra 2 bundle? Also is there a 7 day free cloud storage option with the Ultra 2 bundle?

QuestionDoes the cameras have batteries and if so how long do they last?

QuestionCan the spot light feature be turned off?

QuestionAre the arlo essential spotlight cameras compatible with the hub and other cameras in this kit?

QuestionOnce the subscription trial ends, will I still be able to view the cameras on my Smartphone through the app? A friend of mine has an older model w/base station and is still able to view motioned/live recordings for up to 7 days on his phone (no fees).

QuestionHow long do the rechargeable batteries last before they no longer hold a charge, no longer are sold, and making your system useless?

QuestionI DON'T HAVE WI-FI / IS THERE ANYTHING ELES I CAN DO

QuestionWhat is the best/suggested mounting height of the Arlo ultra 2 camera(s)? Aiming for best facial capture angle.

QuestionI do not want a monthly fee, will this allow me to view the cameras on a smart phone and desktop. Does it have its own hard drive and how storage does it have?

QuestionCan you change the housing on the Ultra 2 Spotlight Camera?

QuestionAre these available in black?