Questions & Answers

Name: Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White
Brand: Arlo
SKU: 6432918
Price: 359.99 USD
Rating: 3.9 (630 reviews)

Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White

Model:: VMS5240-20000S; |
SKU:: 6432918

User rating, 3.9 out of 5 stars with 629 reviews.

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QuestionWe received an email saying our Pro cameras would be reaching EOL in April 2023. Can we just purchase the new cameras and keep the base, or do we need to purchase an entire new system?
Asked 2 years ago by Kbohon.
- Answer The Ultra 2 Camera is only compatible with Arlo Smart Hubs VMB4000 and above.
  Answered 2 years ago by Arlo Team
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QuestionCan the Arlo ultra 2 be mounted to the ceiling using the mounts available in the 3 camera system?
Asked 3 years ago by Anonymous.
- Answer I believe so
  Answered 3 years ago by Cameras
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QuestionThe camera arlo 2 ultra working good in cold weather, because i live in Massachuset,, thanks
Asked 3 years ago by Edison.
- Answer Hello from Plano Texas, That shouldn’t be an issue hot or cold will do the job no issues so far on this pas cold winter.
  Answered 3 years ago by Ninja
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Questionwhat is the monthly fee????
Asked 3 years ago by JMW.
- Answer Not quite sure on the monthly payment, I decided to get my own samsung micro sd card 256gb Once my free trial was done.
  Answered 3 years ago by Ninja
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QuestionIf you have a smart hub, do you still need to have an iCloud account?
Asked 4 years ago by LaYne.
- Answer You will need an Arlo account to create and utilize your Arlo devices.
  Answered 3 years ago by Arlo Team
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QuestionI have twq power cords witch one go to battery cherger? Arlo - Ultra 2 Spotlight Camera Security Bundle – 3 Wire-Free Indoor/Outdoor 4K Security with Color Night Vision (13 pieces) - White Model: VMS5340-2BYNAS SKU: 6454733
Asked 4 years ago by Bob.
- Answer The Power cord with a cylinder shape goes to the Dual Battery Charging Station.
  Answered 4 years ago by Arlo Team
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QuestionDoes the Ultra 2 have continuous video recording?
Asked 4 years ago by Anonymous.
- Answer Continuous video recording (CVR) is an optional feature available for Arlo Ultra 2. For full information on CVR requirements, please see: https://kb.arlo.com/1018425.
  Answered 4 years ago by Arlo Team
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QuestionDo the cameras send their recordings to the smart hub? if so, how long will those recordings be kept? Thanks, Rod
Asked 4 years ago by Rod.
- Answer recordings can be sent to an sd card installed in the base station.
  Answered 1 year ago by Anonymous
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QuestionAre these made in China?
Asked 10 months ago by Pots.
- Answer Most Arlo Cameras are made either in Vietnam or Taiwan, please refer to your camera's packaging to confirm where your specific camera was made.
  Answered 10 months ago by Arlo Team
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QuestionWhat is the maximum size microSD card this system can take?
Asked 4 years ago by CFT.
- Answer To learn about the compatible micro SD card that you can use with the Arlo SmartHub, please check this article : https://kb.arlo.com/000062124/. ^RM
  Answered 4 years ago by Arlo Team
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Question7 days cloud rerecording are free always? or I need to pay after a few munches?
Asked 4 years ago by Ynam.
- Answer The Arlo Ultra camera comes with free trial to Arlo Smart. When the trial expires, you have the option to purchase an Arlo Smart subscription. Without an Arlo Smart subscription, you can still add up to 5 cameras to your Arlo account, live stream, and receive motion and audio notifications. ^RM
  Answered 4 years ago by Arlo Team
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Showing 101-111 of 111 questions

Questions & Answers

Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White

Q: QuestionWe received an email saying our Pro cameras would be reaching EOL in April 2023. Can we just purchase the new cameras and keep the base, or do we need to purchase an entire new system?

Q: QuestionCan the Arlo ultra 2 be mounted to the ceiling using the mounts available in the 3 camera system?

Q: QuestionThe camera arlo 2 ultra working good in cold weather, because i live in Massachuset,, thanks

Q: Questionwhat is the monthly fee????

Q: QuestionIf you have a smart hub, do you still need to have an iCloud account?

Q: QuestionI have twq power cords witch one go to battery cherger? Arlo - Ultra 2 Spotlight Camera Security Bundle – 3 Wire-Free Indoor/Outdoor 4K Security with Color Night Vision (13 pieces) - White Model: VMS5340-2BYNAS SKU: 6454733

Q: QuestionDoes the Ultra 2 have continuous video recording?

Q: QuestionDo the cameras send their recordings to the smart hub? if so, how long will those recordings be kept? Thanks, Rod

Q: QuestionAre these made in China?

Q: QuestionWhat is the maximum size microSD card this system can take?

Q: Question7 days cloud rerecording are free always? or I need to pay after a few munches?

QuestionWe received an email saying our Pro cameras would be reaching EOL in April 2023. Can we just purchase the new cameras and keep the base, or do we need to purchase an entire new system?

QuestionCan the Arlo ultra 2 be mounted to the ceiling using the mounts available in the 3 camera system?

QuestionThe camera arlo 2 ultra working good in cold weather, because i live in Massachuset,, thanks

Questionwhat is the monthly fee????

QuestionIf you have a smart hub, do you still need to have an iCloud account?

QuestionI have twq power cords witch one go to battery cherger? Arlo - Ultra 2 Spotlight Camera Security Bundle – 3 Wire-Free Indoor/Outdoor 4K Security with Color Night Vision (13 pieces) - White Model: VMS5340-2BYNAS SKU: 6454733

QuestionDoes the Ultra 2 have continuous video recording?

QuestionDo the cameras send their recordings to the smart hub? if so, how long will those recordings be kept? Thanks, Rod

QuestionAre these made in China?

QuestionWhat is the maximum size microSD card this system can take?

Question7 days cloud rerecording are free always? or I need to pay after a few munches?