Questions & Answers

Q: QuestionHello, we purchased this with a warranty. They are now broken and it looks like I can no longer receive a replacement. What are my options please. Thank you

Asked 5 years ago by Anonymous.

Q: QuestionHow’s the talk back for this headset? Can you hear yourself through the chat audio? That’s my biggest frustration with the A40s.

Asked 6 years ago by Mike.

• A:Answer You can adjust the volume level via the command center app on your PC. The command center is actually very awesome and lets you adjust a range of different settings.

  Answered 5 years ago by StoicVerified Purchase

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Q: QuestionI have a10 and I find the volume to be too low,If I'm playing with ppl I have to choose between chat audio and game audio. Are the a50s louder?

Asked 6 years ago by Ray.

• A:Answer Yes, the A50's are louder, make sure to get the newest version which is black and has some gold trimming if you are to purchase them, it does have 3 modes for your preferred hearing. They are a bit on the pricey side so if you have the money make sure to purchase the 2 year warranty as well it is worth it.

  Answered 5 years ago by LESHER

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Q: QuestionWhat is the difference between the new Astro a50 model 939001673 and the Astro a50 model 939001517 other than the color and release date

Asked 6 years ago by Rickybobby0040.

• A:Answer The 939001517 model is meant to work with Xbox One and PC, while the 939001673 model is meant to work the PlayStation 4 and PC.

  Answered 6 years ago by Loggster1

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Q: QuestionDoes anyone know if these will work with the ps5 when it comes out? Would like to know before I buy

Asked 6 years ago by EvilRegal.

• A:Answer In theory yes, since it's a USB connection. Since the PS5 is still a good 1.5/2 years out, Sony might go USB-C/Thunderbolt/other USB for connections, but that's kind of unlikely so I'd say you're safe, but obviously watch PS5 news, specifically hardware changes.

  Answered 6 years ago by bruenor316

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Q: QuestionDo these headphones some with dolby atmos?

Asked 7 years ago by John.

• A:Answer I have it on my pc and it seams to work. the dolby light will shut off if i turn atmos off.

  Answered 6 years ago by GreatnessVerified Purchase

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Q: QuestionI want to know if this head set is for people that is hearing impaired

Asked 7 years ago by Gutterman7430.

• A:Answer No

  Answered 6 years ago by MagicmanVerified Purchase

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