A:Answer By keeping Windows updated, this will maintain optimum system stability and performance. While accessing web applications, please ensure the unit has access to an established router and internet service is working properly since this will definitely affect system speed and performance. If the above-mentioned steps were already performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. If you need further assistance, call Product Support Hotline at: 1(888) 678-3688.
