“I bought that laptop as open box in excellent shape 2 days ago. However, when i started it, it indicated that "something went wrong" and asked me to launch the recovery process from an external storage device. Is that better to bring it back ?”

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• Not familiar with that process. I would definitely return.

  Answered by Chefman 3 years ago

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• I would. It's a Chromebook, there is no external backup device. Good luck!

  Answered by AZdaveG 3 years ago

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