Questions & Answers

Q: QuestionWhy does this not come with a pen, yet when ordering it from ASUS you get the stylus pen? This felt like highway robbery when I was in store looking at review videos and I even mentioned it to the rep at BestBuy and they just went along with it,

Asked 6 months ago by Jordan.

Q: QuestionCan I use it with a stylus pen to draw?

Asked 7 months ago by Yanet.

• A:Answer Yes, the ASUS HN7306WU (ProArt PX13 series) supports stylus input.

  Answered 7 months ago by ASUS Answers

  
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Q: QuestionHi , I purchased yesterday from Coral Sproings as open box and it ask me for win11 activation, when I select that it ask to purchase win11, it does not come with win11 activated?

Asked 7 months ago by ET.

Q: QuestionDoes this come with a stylus? If not what stylus is compatible?

Asked 7 months ago by Borbof.

Q: QuestionIs a 65W USB-C charger enough to at least power this laptop in Whisper Mode?

Asked 10 months ago by jstepheno.

• A:Answer It will take up to 100W USB-C...and honestly it works great for me unless Im doing some crazy intense stuff.

  Answered 7 months ago by EricYVerified Purchase

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Q: QuestionDoes this laptop come with a stylus?

Asked 10 months ago by TIM2323.

• A:Answer Mine did not. I am looking to find one.

  Answered 9 months ago by shrink57Verified Purchase

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Q: QuestionDoes it come with the pen

Asked 11 months ago by Frank.

• A:Answer NO

  Answered 11 months ago by JulioGVerified Purchase

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Q: QuestionDoes this laptop come with Hyper-V and Windows Subsystem for Linux (WSL) pre-installed?

Asked 1 year ago by Anonymous.

• A:Answer Yes, the ASUS ProArt PX13 supports both Hyper-V and Windows Subsystem for Linux (WSL), but they are not enabled or pre-installed by default. To use Hyper-V, you need to enable virtualization (SVM Mode) in the BIOS settings, which may require a BIOS update if the option isn’t initially visible. Once virtualization is active, Hyper-V can be turned on through the Windows Features menu. Similarly, WSL can be installed by enabling it in Windows Features and downloading a Linux distribution from the Microsoft Store. While these tools aren’t ready out of the box, the PX13 is fully compatible with both, making it a great option for developers and power users.

  Answered 11 months ago by MariaFVerified Purchase

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Q: QuestionWhat is the max total graphic power of the GPU in this laptop?

Asked 1 year ago by Mani.

• A:Answer The RTX 4050 in laptops is typically configurable in a TGP range from 35 W up to 115 W, depending on the laptop’s thermal and power design. A 75 W TGP means the PX13’s implementation places it solidly in the mid‑to‑upper tier of performance for this GPU class—more capable than low‑power variants (35–50 W) and offering a balance of strong performance and efficient cooling within its slim chassis.

  Answered 11 months ago by MariaFVerified Purchase

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Q: QuestionAre Asus pen 2.0 and RJ45 Adapter included in the box or are needed to be purchased separately ????

Asked 1 year ago by ASPINDIA.

• A:Answer The ASUS Pen 2.0 and RJ45 adapter are typically not included in the box with the ASUS HN7306WU and would need to be purchased separately.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionCan this PC hook up to a dock through a USB-C cable or would I need a different docking station?

Asked 1 year ago by PowerSource.

• A:Answer Yes. I hooked my laptop up to a dock through its usb-c cable.

  Answered 11 months ago by RyanHVerified Purchase

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Q: QuestionI have not touched the default screen timeout (or other) settings, which are for the screen to turn off after 3 min on battery and 5 min plugged in, but the screen often goes off after 1 minute of idle time. Fully updated system and drivers. Suggestions?

Asked 1 year ago by Andrew.

• A:Answer Open up the Power Options and make changes when plugged in and when using battery. I set mine to 3min to sleep and the battery lasts a long time because if you get up and leave it sleeps and resumes when you come back.

  Answered 11 months ago by ManishMVerified Purchase

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Q: QuestionCan this machine show GoPro Videos without dropping frames?

Asked 1 year ago by CFM.

• A:Answer Yes absolutely! The AMD Ryzen AI 9 HX 370 is a phenomenal chip, capable of not only power but also efficiency as well. Alongside a dedicated GPU of a RTX 4050 you will face no issues displaying a GoPro video.

  Answered 9 months ago by larso

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Q: QuestionWould the Asus ProArt PX13 be useful for training AI models?

Asked 1 year ago by Alan.

• A:Answer Yes, this Asus ProArt PX13 laptop was configured with AI performance CPU and GPU, certainly it wiil be useful for training AI models.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionPX13 doesn't allow enabling "24 Bit, 48000 Hz" HD output format in Windows sound settings when using OEM Realtek Driver v6.0.9735.1. No HD audio formats are available, only one 16 Bit DVD quality option. I did factory reset..still no HD audio options.

Asked 1 year ago by Audiophile.

• A:Answer If you are not getting an HD audio options, ensure Windows, audio, MEP and ATMOS drivers, and the Realtek CODEC Console Application are up to date. These updates for this laptop are available from our Product Support page posted at: https://www.asus.com/us/laptops/for-creators/proart/proart-px13-hn7306/helpdesk_download?model2Name=HN7306WU .

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionWhat is the DC power connector type on this laptop? Is it proprietary to Asus? I have other high-wattage Asus power bricks, and it would have been nice to be able to share them, but if I know what I am looking for, maybe I can find an adapter dongle. Thx!

Asked 1 year ago by imok8.

• A:Answer Uses their new rectangle plug, Nicer than the barrel, but different, yes proprietary, you can use usbc for 100w, which works but isn't full power.

  Answered 1 year ago by DblKKVerified Purchase

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Q: QuestionDoes this laptop come with international warranty?

Asked 1 year ago by Anonymous.

• A:Answer ASUS normally provides a 1-year local US warranty on this model.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionHow does a open box warranty differ from a new warranty

Asked 1 year ago by Machineman.

• A:Answer The warranty on open box products are the same as if you were buying the product brand new. There are extended warranty options through Geek Squad Protection that are available for purchase for around 60 days AFTER you purchase a product. These protection plans last anywhere from a year to four years differing in prices.

  Answered 1 year ago by LandonVerified Purchase

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Q: Questioncan the on-device AI functionality be disabled?

Asked 1 year ago by rt.

• A:Answer Yes, you can disable Copilot. You can also reassign the Copilot button using Microsoft PowerToys. Mine is now bound to right control.

  Answered 1 year ago by AndrewVerified Purchase

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