“anyone know what brand & model RAM is installed? want to purchase upgrade without taking laptop apart first. also - how many slots are there for RAM, are there 2 with one open to add RAM or is there only 1 slot where the 8gb RAM has to be replaced?”
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https://www.bestbuy.com/site/pny-8gb-2-4ghz-pc4-19200-ddr4-so-dimm-unbuffered-non-ecc-laptop-memory-black/6346312.p?skuId=6346312 There is one available slot for ram. The link above is the perfect match for this laptop (I own this laptop and that's the ram I used) Since there is only 8GB installed and you can have up to "32"GB, technically you can only get 24GB at most, if you find a 16GB stick.
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