“I’ve recently purchased this pc and my microphone headset isnt responding. I tried search around the setting and nothing has worked so far. Though my microphone works on my ps4. What should I do? Do I have a defective pc?”
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To resolve the audio problem, please verify if Windows and the audio driver are up to date. Also, check if the headset is connected to the correct headset/speaker out port and the correct output source or device(headset) was selected inside the Sound Settings. For more informations on how to resolve the sound problem, please go to: https://www.asus.com/support/FAQ/1015515/
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