Questions & Answers

Q: QuestionWhat is the memory configuration? Is it 8GB soldered to the motherboard plus 8GB or is the 16GB soldered in leaving an open slot?

Asked 4 years ago by Jeff.

• A:Answer One 8GB RAM is soldered on the motherboad and the other 8GB is on a RAM connector or slot.

  Answered 4 years ago by ASUS Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the ASUS - ROG Zephyrus GA402XV-G14R94060 support Anime Matrix?

Asked 1 year ago by Fisayo.

Q: QuestionDoes anyone know when it would be available again? Or where I can find one?

Asked 4 years ago by Marcand.

Q: QuestionWhat’s the difference do this and ASUS - ROG Zephyrus 14" Gaming Laptop - AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 3060 - 1TB SSD - Moonlight White - Moonlight White. have?

Asked 4 years ago by Muhammad.

• A:Answer If you are comparing the models, please reach out to our support team here: https://www.asus.com/support/callus

  Answered 4 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have international warranty?

Asked 4 years ago by Faris.

• A:Answer Yes, the laptop is covered for 1 year international warranty.

  Answered 4 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this laptop have a TPM for full disk encryption?

Asked 4 years ago by Wiskers.

• A:Answer No, this model does not have this feature.

  Answered 4 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this model have a webcam and mouse?

Asked 4 years ago by amin.

• A:Answer No, this model does not have these features.

  Answered 4 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionhow much does it weigh?

Asked 4 years ago by SalmonMan.

• A:Answer The weight of this product is 3.7 lbs and the cartoon gross weight is 8.2 lbs.

  Answered 4 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this pc be back in stock?

Asked 4 years ago by Furruer.

Q: QuestionWhy this model is only selling for 1200$ when I can see that other pages, even the official asus sell it for 1800$?

Asked 5 years ago by tripham.

• A:Answer I've just checked the price right now as of 11/20/2020 the price is $1,999.99. Please contact your vendor for more details.

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionmay i ask what lot is this laptop is? i heard only the september and older productions dont suffer from backlight and other things is it possible to ask?

Asked 5 years ago by carl.

Q: QuestionCould we get an anime matrix edition with 1080p 120hz display panel -(with the same specs )

Asked 5 years ago by Akhil.

Q: QuestionI see in reviews it also comes in a black/gray color option but I can't seem to find it here. Is it a different retailer exclusive or does that color option not come with the high end spec lineup like 1440p with 2060 Max-Q?

Asked 5 years ago by Adam.

• A:Answer There is a black model of the top end version and lower end versions

  Answered 5 years ago by Janes

  Helpful (0)Unhelpful (0)ReportAnswer this question