Questions & Answers

Q: QuestionIs it vr ready?

Asked 5 years ago by Brando.

• A:Answer Yes, this model supports virtual reality.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this computer have a Windows 10 i7 processor?

Asked 5 years ago by Seth.

• A:Answer This unit has an AMD Ryzen 7 4800H processor. https://www.amd.com/en/products/apu/amd-ryzen-7-4800h

  Answered 2 years ago by ASUS Answers

  
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Q: Questionprocessor speed??

Asked 5 years ago by Felipe.

• A:Answer The full CPU specifications can be found here. https://www.amd.com/en/products/apu/amd-ryzen-7-4800h

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIs there more than one Storage space on this laptop for future upgrades?

Asked 5 years ago by Kurtle.

• A:Answer This model supports up to 32GB.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIs this product on sale?

Asked 5 years ago by ahmet.

• A:Answer For availability questions, please contact Best Buy customer service directly.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionHow many ports does this PC have? What are all the ports this PC has? USB, Micro SD Card Reader, RJ 45, HDMI, Headphone Jack/Mic, etc. etc.

Asked 5 years ago by KingLeon.

• A:Answer The laptop has the following ports: 1x Headphone-out & Audio-in Combo Jack 1x RJ45 LAN Jack for LAN insert 1x HDMI 1x Type A USB 2.0 1x Type C USB 3.2 Gen 2 2x Type A USB 3.2 Gen 1

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionIs the Webcam 720P or 1080P?

Asked 5 years ago by GamerGuy.

• A:Answer 720p

  Answered 5 years ago by Anonymous

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Q: QuestionDoes this laptop accept hdd 2.5''?

Asked 5 years ago by Edwing.

• A:Answer Yes, it has one free drive bay for a 2.5" HDD or SSD.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat is the specs of the ryzen 7, Including Hz, mghz, and H. Along with the gen.

Asked 5 years ago by Geek.

• A:Answer The full specs can be found here. https://www.amd.com/en/products/apu/amd-ryzen-7-4800h

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes this model have a microphone?

Asked 5 years ago by Billbob.

• A:Answer Yes, this model has a built-in microphone.

  Answered 5 years ago by ASUS Answers

  
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Q: Questionwhen is this model coming back?

Asked 5 years ago by kosuke.

Q: QuestionWhat type of CPU does it have

Asked 5 years ago by AlexV.

• A:Answer This model features the Ryzen 7 4800H.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionWhat RAM speed does this model have?

Asked 5 years ago by Anonymous.

• A:Answer This laptop's RAM is operating at 3200 MHz.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhen will this laptop be back in stock

Asked 5 years ago by Ryan.

Q: QuestionIs possible whit 32gb RAM

Asked 5 years ago by Anonymous.

• A:Answer Yes, this model comes with 2 x SO-DIMM socket for expansion, total up to 32 GB SDRAM, Dual-channel. Currently, there is 2x 8GB in the slots. You will need to remove those and then add 2X 16GB to make it 32GB.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes it has 90 watt battery ?

Asked 5 years ago by prayas.

• A:Answer Yes, this model comes with a 90 WHrs battery.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionTow day ago, I was waiting my refund from xotic, and yesterday I saw it was sold out on Best Buy. I got my money today, so when will it restock on Best Buy?

Asked 5 years ago by Jun.

Q: QuestionIs this product with international warranty ? Is this product with 1 or 2 years warranty?

Asked 5 years ago by PW.

• A:Answer Yes, this model comes with a 1YR International warranty. Please review the supported regions here: https://www.asus.com/support/images/upload/file/20200821153401527_STR1943_NB_International%20warranty%20country%20cover%20list_0811_English.pdf

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionHow many GHz. does it run at?

Asked 5 years ago by MoBamba.

• A:Answer This model comes with an AMD Ryzen 7 4800H 2.9GHz (Turbo up to 4.2GHz).

  Answered 5 years ago by ASUS Answers

  
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