“We have ordered 2 of these machines and we got windows 11 Home edition on these computers. Why could be the reason we got windows 11 home? when the advertisement says windows 11 pro?”
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For clarification on why the ASUS V500 machines arrived with Windows 11 Home instead of Windows 11 Pro as advertised, we recommend contacting Best Buy support directly at 1-888-237-8289. They can confirm the exact configuration of your order and advise on next steps.
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