Questions & Answers

Q: QuestionWill this device allow my grandfathers Windows XP computer to get Wi-Fi? Best Buy told him it would.

Asked 3 years ago by KittKatt1229.

• A:Answer This is for bluetooth not wifi.

  Answered 3 years ago by AuferOALVerified Purchase

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Q: QuestionWould this work for a usb type c connection used for CarPlay in my car to make a wireless connection?

Asked 4 years ago by SB.

• A:Answer No, this adapter only supports Windows 8.1/10, Linux. Please review further specs here: https://www.asus.com/us/Networking-IoT-Servers/Adapters/All-series/USB-BT500/techspec/

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWill it connect my Xbox controller to the pc

Asked 4 years ago by Anonymous.

• A:Answer As long as your controller supports Bluetooth connectivity, you'll be fine.

  Answered 4 years ago by ASUS Answers

  
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Q: Questionwhat is maximum range distance it can go?

Asked 4 years ago by captjack.

• A:Answer Up to 10 meters, 40 meters in open space

  Answered 4 years ago by Orange44

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Q: QuestionCan I use This adaptor to print from a tablet to a thermal printer that has no bt?

Asked 5 years ago by Jr17.

• A:Answer No, it will not work to print from a tablet.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionPS5 Controller to PC adapter?

Asked 5 years ago by Ross.

• A:Answer This would enable your Windows 10 PC to pair with a PS5 controller via Bluetooth.

  Answered 5 years ago by ASUS Answers

  
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Q: Questionwill this work on any intel, and will this work with connecting ps4 controllers, headphones, mouses, keyboards?

Asked 5 years ago by jessie.

• A:Answer Hard to say it. I think it depends on the computer. It didnt work for me when trying to connect air pods to a pretty old laptop. Laptop was 6+ years old. Sorry for the vague answer. But the adapter itself works well.

  Answered 5 years ago by ryanVerified Purchase

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Q: QuestionCan I use it on my Samsung TV to listen the TV through my earphones ?

Asked 5 years ago by Anonymous.

• A:Answer Probably not. Most smart TV’s already have Bluetooth built in. If yours does not, then the software likely is not there, so plugging in the USB dongle would likely not do anything.

  Answered 5 years ago by dazedandconfusedVerified Purchase

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Q: QuestionWill this hook up to my WiFi and give my pc WiFi? My pc is booting but it won’t find any WiFi and wants me to put an Ethernet cable in but at the moment that’s just not possible

Asked 5 years ago by pandasareprettyyyy.

• A:Answer No, this is a Bluetooth adapter only.

  Answered 5 years ago by ASUS Answers

  
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Q: Questionwhat is the range??

Asked 5 years ago by yeyo.

• A:Answer USB 5.0 tends to have a range of about 20-25 feet. Less if there's stuff in the way(walls,furniture, ect.)

  Answered 5 years ago by Nero

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Q: QuestionWill this connect a Xbox one controller to your PC for gaming?

Asked 5 years ago by Justin.

• A:Answer It should. i currently use a ninteno switch pro controller through bluetooth off this device

  Answered 5 years ago by cLaygo

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Q: QuestionDoes this work with a Windows 10 desktop?

Asked 5 years ago by DMac.

• A:Answer Yes, it works with Windows 10. Please review the specification and drivers here: https://www.asus.com/us/Networking/USB-BT500/HelpDesk_Download/

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionDoes it work great with consoles

Asked 1 month ago by sean.

• A:Answer The ASUS USB‑BT500 does not work directly with consoles.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionDoes this adapter require a usb 2.0 slot

Asked 2 months ago by Eriiin.

• A:Answer The ASUS USB‑BT500 Bluetooth 5.0 Adapter does not require a USB 2.0 slot specifically. It is designed to work with any standard USB Type‑A port.

  Answered 2 months ago by ASUS Answers

  
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Q: QuestionCan this device pair with turtle beach headset ?

Asked 2 months ago by Anonymous.

• A:Answer If your headset supports Bluetooth connections, you should be able to connect with this dongle.

  Answered 2 months ago by ASUS Answers

  
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Q: QuestionCan I use two Sony wireless headphones with this device?

Asked 2 months ago by ringg.

• A:Answer The ASUS USB‑BT500 Bluetooth 5.0 Adapter can connect to multiple devices, but it does not support streaming audio to two Bluetooth headphones at the same time.

  Answered 2 months ago by ASUS Answers

  
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Q: QuestionCan I use 2 sets of the same Sony headphoes wh-ch720 for both us to hear a movie on a Samsung smart TV by purchasing this device?

Asked 2 months ago by ringg.

• A:Answer No, the ASUS USB‑BT500 Bluetooth 5.0 adapter cannot stream audio to two sets of Sony WH‑CH720 headphones at the same time. It only supports one Bluetooth audio device at once.

  Answered 1 month ago by ASUS Answers

  
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Q: Questioncan you plug it into a usb port on a radio and connect to it with an iphone?

Asked 2 months ago by steve.

• A:Answer The ASUS USB‑BT500 Adapter is designed to add Bluetooth capability to a PC or laptop via USB. It does not function as a general Bluetooth dongle for non‑computer devices like radios.

  Answered 3 weeks ago by ASUS Answers

  
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Q: QuestionWill this adapter work with LE hearing aids?

Asked 3 months ago by db.