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Go into settings and in settings you will be able to adjust the volume. I had the same problem and realized that I had to adjust the volume to the highest to be able to hear audio sounds. The volume sounds better in headphones than it does without the headphones.
Sorry, there was a problem. Please try again later.Verify if Windows and audio driver are up to date and check internet service is stable since poor internet connection will affect the audio quality while streaming audio/video content.
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