Questions & Answers

Name: ASUS - Vivobook 17.3" Laptop - Intel Core 10th Gen i7 - 16GB Memory - 1TB SSD
Brand: ASUS
SKU: 6449515
Price: 722.99 USD
Rating: 4.2 (213 reviews)

ASUS - Vivobook 17.3" Laptop - Intel Core 10th Gen i7 - 16GB Memory - 1TB SSD

Model:: X712JA-211.VBSB; |
SKU:: 6449515

User rating, 4.2 out of 5 stars with 213 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 71 questions

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QuestionMy ASUS laptop locked itsslf, and I don't know how to make it work again. What can I do that doesn't cost an arm and a leg?
Asked 2 years ago by Chauncsy.
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Questionwhere is the ethernet jack ? rj45
Asked 3 years ago by leon.
- Answer It does not have one. WiFi only.
  Answered 3 years ago by BobTheThird
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QuestionCan you use external louse and keyboard?
Asked 3 years ago by Rich.
- Answer Yes. USB or Bluetooth
  Answered 3 years ago by BobTheThird
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QuestionIs it unclude video card?
Asked 4 years ago by Nik.
- Answer Yes, tis model comes with a Intel HD Graphics 610.
  Answered 4 years ago by ASUS Answers
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QuestionHow can I get a longer power adapter?
Asked 4 years ago by Anonymous.
- Answer Reach out to Asus. But, i dont think there is one
  Answered 2 years ago by Robert
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QuestionDoes this have WiFi 6?
Asked 4 years ago by Bob.
- Answer Yes, the VivoBook I7 17-inch laptop has WiFi, using a Realtek 802.11ac unit. For my needs, it is not activated, since Ethernet is preferred!
  Answered 4 years ago by CurrentOccupant
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QuestionIf bought could I add a NVidia graphics card to it to bring everything up to the same level?
Asked 4 years ago by Evan.
- Answer Unfortunately, this isn't possible.
  Answered 4 years ago by ASUS Answers
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QuestionDoes this laptop include Microsoft Suite (Excel, Word, Powerpoint, etc)?
Asked 4 years ago by RenBen.
- Answer Yes, this laptop does include Microsoft Suite. I use it all the time. It also runs the applications smoothly, even with multiple tabs open.
  Answered 4 years ago by Emmanuel
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QuestionDoes it have a USBC? Looking for one for oculus quest 2 Link Cable
Asked 4 years ago by Gemue.
- Answer Yes, it does have a USB-C port, the laptop is not VR Ready.
  Answered 2 years ago by ASUS Answers
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QuestionIs this computer compatible with HP printers?
Asked 4 years ago by Kilberry.
- Answer Mine connects to my 5 year old HP very well
  Answered 4 years ago by Tony
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QuestionHow many monitors can I connect to this laptop?
Asked 4 years ago by Anonymous.
- Answer The laptop will support 2 external monitors.
  Answered 2 years ago by ASUS Answers
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Questioni see two screen sizes are listed, 15,6 and 17.3, which one is correct?
Asked 4 years ago by walt.
- Answer 17.3
  Answered 4 years ago by Brian
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QuestionDoes anyone have a display refresh issue? My screen goes black for a second and turns on repeatedly not many times but a few.
Asked 4 years ago by EPC.
- Answer For further troubleshooting, feel free to contact our support team here: https://www.asus.com/us/support/
  Answered 4 years ago by ASUS Answers
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QuestionI can hear friends but they no longer hear me after 2 weeks of having sound. Plz help!
Asked 4 years ago by Nayr.
- Answer Without knowing more, I cannot answer the question. I would suggest perhaps taking it in to the Geek Squad?
  Answered 4 years ago by System
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QuestionBefore I ordered this I was told it has a backlit keyboard and has a touchscreen. Where are those things enabled on the computer/laptop? I don't see them.
Asked 4 years ago by Lightedkeytouchscreen.
- Answer Has neither and only 1.3 gig processor speeds
  Answered 4 years ago by Tjcr
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QuestionWhat resolution is the output of the HDMI port? Does it match the resolution of the internal 17" screen or is it higher?
Asked 4 years ago by jola.
- Answer The output resolution of the HDMI port is 4K, it will support external monitor with resolution higher than the built-in display.
  Answered 4 years ago by ASUS Answers
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Questionwhat is the clock speed??
Asked 4 years ago by david.
- Answer What do you mean by clock speed
  Answered 4 years ago by laptop
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QuestionThe specs listed on the best buy website for this computer say it has SD card reader. I got the laptop delivered and I see no slot for a regular SD card? Maybe just a mini? How do I view my regular SD card?
Asked 4 years ago by Kathy.
- Answer it does have a SD mini slot but not a regular SD slot. you can get an SD card reader to transfer any file to the laptop that you have on your SD card. recommend this; https://www.bestbuy.com/site/platinum-uhs-i-usb-3-2-gen-1-memory-card-reader-black/6439244.p?skuId=6439244 https://www.bestbuy.com/site/insignia-usb-3-0-memory-card-reader/5787406.p?skuId=5787406 hope this helps.
  Answered 4 years ago by fascinating
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QuestionWhat are the plug-ins? how many USB and what types? does it have ethernet jack for direct connection to modem?
Asked 4 years ago by howmark.
- Answer 2 USB 3.0 1 USB 2.0 No Ethernet card or slot for one
  Answered 4 years ago by Tjcr
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QuestionHow long does the battery last between charges?
Asked 4 years ago by SamsungM7.
- Answer I just shared my review, but mine lasted under 2 hours, fully charged, on a Zoom call. I talked with ASUS customer service and they said it's rated for 2-4 hours of battery life.
  Answered 4 years ago by AnonymousMermaid
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Showing 21-40 of 71 questions

Questions & Answers

ASUS - Vivobook 17.3" Laptop - Intel Core 10th Gen i7 - 16GB Memory - 1TB SSD

Q: QuestionMy ASUS laptop locked itsslf, and I don't know how to make it work again. What can I do that doesn't cost an arm and a leg?

Q: Questionwhere is the ethernet jack ? rj45

Q: QuestionCan you use external louse and keyboard?

Q: QuestionIs it unclude video card?

Q: QuestionHow can I get a longer power adapter?

Q: QuestionDoes this have WiFi 6?

Q: QuestionIf bought could I add a NVidia graphics card to it to bring everything up to the same level?

Q: QuestionDoes this laptop include Microsoft Suite (Excel, Word, Powerpoint, etc)?

Q: QuestionDoes it have a USBC? Looking for one for oculus quest 2 Link Cable

Q: QuestionIs this computer compatible with HP printers?

Q: QuestionHow many monitors can I connect to this laptop?

Q: Questioni see two screen sizes are listed, 15,6 and 17.3, which one is correct?

Q: QuestionDoes anyone have a display refresh issue? My screen goes black for a second and turns on repeatedly not many times but a few.

Q: QuestionI can hear friends but they no longer hear me after 2 weeks of having sound. Plz help!

Q: QuestionBefore I ordered this I was told it has a backlit keyboard and has a touchscreen. Where are those things enabled on the computer/laptop? I don't see them.

Q: QuestionWhat resolution is the output of the HDMI port? Does it match the resolution of the internal 17" screen or is it higher?

Q: Questionwhat is the clock speed??

Q: QuestionThe specs listed on the best buy website for this computer say it has SD card reader. I got the laptop delivered and I see no slot for a regular SD card? Maybe just a mini? How do I view my regular SD card?

Q: QuestionWhat are the plug-ins? how many USB and what types? does it have ethernet jack for direct connection to modem?

Q: QuestionHow long does the battery last between charges?

QuestionMy ASUS laptop locked itsslf, and I don't know how to make it work again. What can I do that doesn't cost an arm and a leg?

Questionwhere is the ethernet jack ? rj45

QuestionCan you use external louse and keyboard?

QuestionIs it unclude video card?

QuestionHow can I get a longer power adapter?

QuestionDoes this have WiFi 6?

QuestionIf bought could I add a NVidia graphics card to it to bring everything up to the same level?

QuestionDoes this laptop include Microsoft Suite (Excel, Word, Powerpoint, etc)?

QuestionDoes it have a USBC? Looking for one for oculus quest 2 Link Cable

QuestionIs this computer compatible with HP printers?

QuestionHow many monitors can I connect to this laptop?

Questioni see two screen sizes are listed, 15,6 and 17.3, which one is correct?

QuestionDoes anyone have a display refresh issue? My screen goes black for a second and turns on repeatedly not many times but a few.

QuestionI can hear friends but they no longer hear me after 2 weeks of having sound. Plz help!

QuestionBefore I ordered this I was told it has a backlit keyboard and has a touchscreen. Where are those things enabled on the computer/laptop? I don't see them.

QuestionWhat resolution is the output of the HDMI port? Does it match the resolution of the internal 17" screen or is it higher?

Questionwhat is the clock speed??

QuestionThe specs listed on the best buy website for this computer say it has SD card reader. I got the laptop delivered and I see no slot for a regular SD card? Maybe just a mini? How do I view my regular SD card?

QuestionWhat are the plug-ins? how many USB and what types? does it have ethernet jack for direct connection to modem?

QuestionHow long does the battery last between charges?