Questions & Answers

Q: QuestionWhat processor does this laptop use?

• A:Answer This Zenbook 14 is equipped with a powerful Intel Core Ultra 9 285H (Series 2) processor.

Q: QuestionDoes the Zenbook 14 have a touch screen?

• A:Answer Yes, the Zenbook 14 has a 14-inch 3K OLED touch display.

Q: QuestionWhat is the battery life of this laptop?

• A:Answer This laptop provides up to 18 hours of battery life.

Q: QuestionWhat kind of speakers does this laptop have?

• A:Answer It has Super Linear Speakers tuned by Harman/Kardon and Dolby Atmos.

Q: QuestionHow much storage does the Zenbook 14 have?

• A:Answer The Zenbook 14 comes with 1TB of storage.

Q: QuestionDoes this laptop have a numeric keypad?

• A:Answer Yes, the Zenbook 14 features a touchpad with a built-in numeric keypad.

Q: Questionasus announced this laptop for 1.299, why is it up to 1399?

Asked 8 months ago by anon.

• A:Answer It was $1299 couple weeks ago on bestbuy website

  Answered 8 months ago by Anonymous

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Q: QuestionWhat year is this Model Laptop? Also is this an A14 or a S14?

Asked 8 months ago by IndyTom.

• A:Answer The ASUS UX3405CA was released in February 2025. It belongs to the Zenbook 14 OLED series, not the A14 or S14 models.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionHas this model been delayed? The available date has been pushed back on the BestBuy website.

Asked 8 months ago by Tyler.

• A:Answer I ordered one yesterday and it has been shipped due to arrive on Thursday the 27th of March.

  Answered 8 months ago by IndyTom

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Q: QuestionDoes this laptop utilize the ceraluminum coating on the top? Also, does this have a 4 or 6 speaker audio system?

Asked 8 months ago by jo3see.

• A:Answer Yes, this laptop utilizes the ceraluminum coating on the top. Additionally, it does have a stereo system tuned by Harmon Kardon audio system.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionCan the 1TB HDD be upgraded with a larger drive?

Asked 8 months ago by sparc.

• A:Answer Yes, the preinstalled 1TB HDD can be upgraded with a larger size drive.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionAre the silver keys difficult to read when backlit, like every other backlit silver keyboard ever made?

Asked 8 months ago by 4to25Characters.

• A:Answer No, the silver keys on this laptop are readable. We recommend to turn off the keyboard backlit on a brightly illuminated workspace.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionWanted to ask abt the screen and refresh rate. Is it really 2800 and 120 Hz.. bcz the model in other markets is 60 HZ and 1920x1200

Asked 9 months ago by AsusZenbook.

• A:Answer The ASUS UX3405CA-PS99T available at Best Buy features a 2880 x 1800 resolution and a 120Hz refresh rate, offering stunning visuals and smooth performance. https://www.bestbuy.com/site/asus-zenbook-14-14-oled-touch-laptop-intel-core-ultra-9-285h-with-32gb-memory-intel-arc-graphics-1tb-storage-foggy-silver/6616966.p?skuId=6616966

  Answered 9 months ago by ASUS Answers

  
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Q: QuestionDoes the Zenbook 14 14” OLED Touch Laptop Intel Core Ultra 9 285H with 32GB have a numeric keypad?

Asked 9 months ago by Anonymous.

• A:Answer The foggy silver does have a numeric keypad.

  Answered 9 months ago by Anonymous

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Q: QuestionCould someone please clarify if this model has a single or dual fan? Conflicting information listed here. Thanks.

Asked 3 months ago by DrBinNY.

• A:Answer This specific laptop model has a single-fan cooling system.

  Answered 1 month ago by ASUS Answers

  
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Q: QuestionDoes this version have a fingerprint reader?

Asked 3 months ago by ME.

• A:Answer No, it uses facial recognition through Windows Hello.

  Answered 3 months ago by BillMVerified Purchase

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Q: QuestionHello! Hey I really want to get this laptop! The only thing stopping me from buying it right now would be its color. Is there anyway it comes in black, not a big fan of the white. Thank you and have an amazing day! Take care!

Asked 3 months ago by Gabe.

• A:Answer No, this laptop model only comes in Foggy Silver color.

  Answered 3 months ago by ASUS Answers

  
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Q: QuestionCan the Touchpad With Numeric Keypad be disabled? Can I use the touchpad but disable the numeric keypad? How many people are accidentally hitting the numeric keypad and turning it on?

Asked 4 months ago by Anonymous.

• A:Answer Yes. On the top right of the keypad, you can hold it down for it couple seconds to disable/enable it.

  Answered 3 months ago by HelenVerified Purchase

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Q: QuestionCan we get a sale price for this laptop please? (a discount, I mean) C'mon BB

Asked 4 months ago by Tyler.

• A:Answer For any pricing, promotions, or availability details regarding the ASUS UX3405CA, it is recommended to contact Best Buy directly at 1-888-237-8289.

  Answered 4 months ago by ASUS Answers

  
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