Questions & Answers

Name: ASUS - Zenbook 14" 2.8K OLED Laptop - Intel Evo Platform - 12th Gen Core i5 Processor - 8GB Memory - 256GB SSD - Ponder Blue
Brand: ASUS
SKU: 6494331
Price: 234.99 USD
Rating: 4.3 (717 reviews)

ASUS - Zenbook 14" 2.8K OLED Laptop - Intel Evo Platform - 12th Gen Core i5 Processor - 8GB Memory - 256GB SSD - Ponder Blue

Model:: Q409ZA-EVO.I5256BL; |
SKU:: 6494331

User rating, 4.3 out of 5 stars with 717 reviews.

Highly rated by customers for:

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Page Showing 61-65 of 65 questions

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QuestionHow many m.2 SSD slots inside this laptop? Because 256gb isn't enough for me, therefore I would like to upgrade the storage in future.
Asked 3 years ago by Saif.
- Answer There is one.
  Answered 3 years ago by Jenrique
  Answer this question
QuestionAnyone order this and do windows updates that updates the bios and loose sound? I can adjust the volume and everything but there is zero sound. Even tried restoring / clean install of windows sound drivers are installed but no sound
Asked 3 years ago by Edin702.
- Answer Same is here, jungling with drivers, restore point, reset\clean the pc has not helped, ISST stays at yellow bang code code 10. Ended up with disabling audio at bios to allow somewhat reasonable boot time, otherwise it stack for few minutes timeout of intel audio service on each boot Disappointing indeed
  Answered 3 years ago by ShameOnAsus
  Answer this question
QuestionIn the upgrade answers, one indicates the SSD is soldered into the MB.I don't think this is correct. SSD's are plugged into a socket and screwed on the other end. My question is what is the size of the SSD? Is it 2242 mm or 2280?
Asked 3 years ago by Dean.
- Answer This laptop uses a 2280 size NVMe SSD.
  Answered 3 years ago by Enrymn
  Answer this question
QuestionWhen you will get the 16 GB ram model?
Asked 3 years ago by Anonymous.
- Answer Hello there. Thank you for your question. To check on this information, we kindly suggest you get in contact with Best Buy's support team using the link below: ***https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001*** You can also chat with a Best Buy agent by clicking the chat button located in the lower right corner of the retailer's website. Thank you for choosing Intel!
  Answered 3 years ago by Intel team
  Answer this question
QuestionWhen is the 16GB model with 512GB SSD going to be available? I don't think an i7 is necessary on my budget but 16gb should be standard
Asked 3 years ago by Student111.
- Answer Hello, Student111. Thank you for your question. To check on this information, we kindly suggest you get in contact with Best Buy's support team using the link below: ***https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001*** You can also chat with a Best Buy agent by clicking the chat button located in the lower right corner of the retailer's website. Thank you for choosing Intel!
  Answered 3 years ago by Intel team
  Answer this question

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Questions & Answers

ASUS - Zenbook 14" 2.8K OLED Laptop - Intel Evo Platform - 12th Gen Core i5 Processor - 8GB Memory - 256GB SSD - Ponder Blue

Q: QuestionHow many m.2 SSD slots inside this laptop? Because 256gb isn't enough for me, therefore I would like to upgrade the storage in future.

Q: QuestionAnyone order this and do windows updates that updates the bios and loose sound? I can adjust the volume and everything but there is zero sound. Even tried restoring / clean install of windows sound drivers are installed but no sound

Q: QuestionIn the upgrade answers, one indicates the SSD is soldered into the MB.I don't think this is correct. SSD's are plugged into a socket and screwed on the other end. My question is what is the size of the SSD? Is it 2242 mm or 2280?

Q: QuestionWhen you will get the 16 GB ram model?

Q: QuestionWhen is the 16GB model with 512GB SSD going to be available? I don't think an i7 is necessary on my budget but 16gb should be standard

Top Rated

QuestionHow many m.2 SSD slots inside this laptop? Because 256gb isn't enough for me, therefore I would like to upgrade the storage in future.

QuestionAnyone order this and do windows updates that updates the bios and loose sound? I can adjust the volume and everything but there is zero sound. Even tried restoring / clean install of windows sound drivers are installed but no sound

QuestionIn the upgrade answers, one indicates the SSD is soldered into the MB.I don't think this is correct. SSD's are plugged into a socket and screwed on the other end. My question is what is the size of the SSD? Is it 2242 mm or 2280?

QuestionWhen you will get the 16 GB ram model?

QuestionWhen is the 16GB model with 512GB SSD going to be available? I don't think an i7 is necessary on my budget but 16gb should be standard