Questions & Answers

Q: QuestionIs this the 8mb ram model or the 16 mb ram model

Asked 2 years ago by docric.

• A:Answer It is 16gb of RAM

  Answered 2 years ago by AkhargisVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionThis version have 8GB of ram or 16GB

Asked 2 years ago by MHD.

• A:Answer 16 GB

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it have 8GB of RAM as the title stands or 16GB as the features list stands?

Asked 2 years ago by Fede.

• A:Answer I had checked this very model just yesterday (8/31/23) and it had the same the SKU: 6543526 (Model Number Q420VA-EVO.I7512) and the Title had showed 16GB. Although, the price was the higher one, not discounted as it is today.

  Answered 2 years ago by graphreak

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this a 8gb ram variant? Short description says 8gb ram wheather full specs mentions it as a 16gb ram.

Asked 2 years ago by Charles.

• A:Answer It's 16gb

  Answered 2 years ago by GametheoryVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this have 16 or 8 GB of ram because the name says 8 but the specs says 16

Asked 2 years ago by Anonymous.

• A:Answer 16gb

  Answered 2 years ago by ob11Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI saw somewhere it is compatible with ASUS pen 2.0. Suppose it is ASUS version of of MPP X.X (Microsoft Pen Protocol). Which version of MPP is it for ASUS pen 2.0?

Asked 2 years ago by singular.

• A:Answer Yes, the ASUS Pen 2.0 is compatible with this laptop.

  Answered 2 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this computer include the Microsoft Office Package? Does ii include Windows 11? Thank you

Asked 2 years ago by Brayan.

• A:Answer No

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionActually I have brought this laptop in United States,Can i get free 1 year warranty in India?

Asked 2 years ago by Kushi.

• A:Answer No. Warranty is provided only in US

  Answered 2 years ago by VijayTanguduVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionMine came with a 30 day trial of XBox Game Pass Call of Duty Modern Warfare. Can more advanced games games be played on this type non-dedicated graphics computer these days? Do you need an XBox hand controller to play the game? Arrows/ keys used?

Asked 2 years ago by RichNEPA.

• A:Answer It all depends on the game, but it is recommended to use another type of computer or an external GPU as the lack of a dedicated GPU will make some games unplayable due to exceedingly low FPS.

  Answered 2 years ago by RecordedanemoneVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan Asus Zenbook be connected to a monitor.

Asked 2 years ago by Anonymous.

• A:Answer you can use a usb-c cable to connect it to a monitor

  Answered 2 years ago by BrazilianguyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI've noticed that no international warranty is offered for this product. However, is it possible to buy a suitable international warranty package, for instance, but if not, what are potential options (I travel very often and for long durations)?

Asked 2 years ago by Diyan.

• A:Answer This model is available in a lot of countries which helps if there were issues.

  Answered 2 years ago by Leethal

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioni had checked my asus zenbook about warranty left but they did not show anything because i purchased it from bestbuy. When can i repairs if it has problems in future?

Asked 2 years ago by AntoineT.

• A:Answer It's a standard 1 year warranty. If you have problems within a year of the purchase date, you contact ASUS and give them your serial number and they will walk you through diagnostics and what to do to get it repaired.

  Answered 2 years ago by MrDullVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the HDMI port support FRL or only TMDS?

Asked 2 years ago by Epimetheus.

• A:Answer It used FRL, as all HMDI 2.1 ports do. However, it was recently uncovered that some TVs and other multimedia devices that claim HDMI 2.1 compatibility actually cut down from four lanes down to three, and thus don’t give the full 48Gbps bandwidth. https://youtu.be/Q20_oW25NDM

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this laptop support two external monitors (i.e., one through the HDMI, one through the Thunderbolt)? That are extended and not just mirror images?

Asked 2 years ago by Anonymous.

• A:Answer Yes. It will power 2x displays. It would actually support 3 through HDMI and both Thunderbolt ports, but then you wouldn't be able to charge. However, you can always use a USB-A to HDMI adapter to get a third if you needed it.

  Answered 2 years ago by MrDullVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the maximum resolution supported for an external monitor?

Asked 2 years ago by CafeBlase.

• A:Answer It will support 8K at 30 Hz and 4K at 60Hz.

  Answered 2 years ago by MrDullVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionQuelles sont les références du stylet pour cette ordinateur

Asked 2 years ago by abelbsir.

Q: QuestionQuelles sont les références du stylet compatible avec ce pc(asus zenbook 14.5" 2,8hz,i7 13700H)...est ce vous avez ce stylet?

Asked 2 years ago by abelbsir.

Q: QuestionWhat model / part # stylus works with this laptop?

Asked 2 years ago by TestUser45.

• A:Answer I tried 2 different N-TRIG pens with this and both worked fine. One was the Microsoft Surface Stylus and the other was a Bamboo stylus. If you look for something compatible with MS Surface, you should be good to go.

  Answered 2 years ago by BryanmsiVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionPlease describe the process to change the battery.

Asked 2 years ago by Genie.

• A:Answer To change the battery, the bottom cover needs to be removed or unscrewed.

  Answered 2 years ago by ASUS Answers

  
  Helpful (1)Unhelpful (1)ReportAnswer this question