Questions & Answers

Q: QuestionIf I'm using this with my phone(with an adapter of course) and connect it to my car radio's(JVC KD-T915BTS) aux input, wouldn't the signal just go through the head units DAC anyways since the head unit eq's and effects are all digital?

Asked 4 years ago by npgcast.

• A:Answer This is a DAC so if your system has a DAC already then I don’t see that this dragonfly would be necessary.

  Answered 4 years ago by LarryVerified Purchase

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Q: Questioncan this store music

Asked 4 years ago by shortest.

• A:Answer No.

  Answered 4 years ago by AudiomanVerified Purchase

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Q: QuestionWill my DragonFly Cobalt be useable or of any benefit to listen to music or movies an airplane? What adapter would I use? Typically, I just plug my headphone jack into the seat ahead of me on a plane - there is no USB plug involved.

Asked 4 years ago by Lakedweller.

• A:Answer Yes, using a laptop

  Answered 4 years ago by Anonymous

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Q: QuestionWill this work for my Stylo 6? If so what cables do I need to hook it up to my Kenwood Excelon Car Head Unit

Asked 4 years ago by CraigP.

Q: QuestionIf I plug this into my car's AUX input jack, will the car's head unit amplify the analogue signal directly or will it sample it first and then use it's own internal DAC anyway?

Asked 4 years ago by Sonic.

• A:Answer The way you are thinking of using it wouldn't work, as you're intending to use it as an input device to your car's stereo. The AudioQuest device is for output use only. It acts as an intermediary between the sound output and the speakers in order to improve the sound signal before arriving at the speakers.

  Answered 4 years ago by BubbaVerified Purchase

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Q: QuestionI am looking to couple my Kindle Fire to my analog stereo receiver. Will the output be significantly higher than the audio output of the Kindle (which requires that the volume be turned WAY up). Will the DAC maintain Kindle battery charge?

Asked 4 years ago by JKarner.

Q: QuestionI want to purchase the newer version of dragonfly, dragonfly cobalt. Can you special order it for me as are an authorized Audioquest merchant ? If not, when are you going to carry the cobalt which is the upgraded Dragonfly?

Asked 5 years ago by Saukman.

• A:Answer I think this forum is customer to customer but as a former Magnolia Home Theater employee, it wouldn't hurt to visit one and ask this question there (when ever they open)

  Answered 5 years ago by Rix0rVerified Purchase

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Q: QuestionWill this work with my iPhone 8 Plus?

Asked 5 years ago by Charlie.

• A:Answer Yes, with an Apple Lightning to USB camera adaptor.

  Answered 4 years ago by ArtGVerified Purchase

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Q: QuestionWill this be compatible with a PS4 to enhance gaming audio?

Asked 5 years ago by Danny.

• A:Answer I don't own a PS4, but I did find a reddit forum that you might want to read. "https://www.reddit.com/r/PS4/comments/2cu1tt/the_ps4_can_use_a_usb_dac_without_the_need_of_an/" After looking at the PS4 Specs, I'm don't thing I would use an external DAC since the PS4 is Dolby Digital compatible.

  Answered 5 years ago by OlBennVerified Purchase

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Q: QuestionCan I use this device with my iPad Pro and iPhone?

Asked 5 years ago by WoodenEars.

• A:Answer Yes. With the iPhone use an Apple Lightning to USB camera adapter. If your iPad pro has USB C use a USB C to USB A adapter. If not use the Apple Lightning to USB camera adapter.

  Answered 4 years ago by ArtGVerified Purchase

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Q: QuestionIs this Android compatible? If not, what device would you recommend?

Asked 6 years ago by Kduc2000.

• A:Answer Im not using it with an android device but per their included booklet (page 17) compatible with android OS 4.1 and newer. You still need to buy an adoptor.

  Answered 6 years ago by FlexxxxVerified Purchase

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Q: QuestionDoes this device support microphone input (trrs)?

Asked 7 years ago by Btro.

• A:Answer From my experience it does not.

  Answered 7 years ago by CASTVerified Purchase

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Q: QuestionCan this be used to amplify the sound of a wireless headphone set?

Asked 7 years ago by G.

• A:Answer Short answer: No. I own a Dragonfly Red and the analog output "plugs in" and thus requires a wired connection for the analog signal to get to its listener's headphones.

  Answered 6 years ago by TeleddyVerified Purchase

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Q: Questionwhat is the return policy on this item?

Asked 7 years ago by togu.

• A:Answer I'm a Best Buy employee. Our return policy is 14 days on most any product unless you're a My Best Buy Elite member, in which case you have an extended return bonus. The floor for that is $1500 dollars in purchases in one year, but at our awesome toy store you can easily qualify. Drop into any Best Buy store with a receipt (or your phone number if you're a rewards member) to check about a return.

  Answered 7 years ago by Joel

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Q: QuestionCan this be connected to a powered USB Hub that is connected to a laptop?

Asked 7 years ago by JM.

• A:Answer Yes, you can connect this unit to a powered USB hub.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI ordered the dragonfly red what ,what adapter will I need for it to work on my LG G5?

Asked 7 years ago by zapped.

• A:Answer An OTG cable of the g5 port (micro usb?) should do it

  Answered 7 years ago by CheeseSirVerified Purchase

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Q: QuestionIt is now January 1 2017 is restocking DragonFly Red exspected in the near future

Asked 8 years ago by Dave.

• A:Answer I ordered mine from an A/V store nearby.

  Answered 7 years ago by thecoffeekingVerified Purchase

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Q: QuestionWhen is the next restock or the next shipment coming in for the Dragonfly Red?

Asked 8 years ago by NoWayJose.

• A:Answer Dragonfly Red is due back in stock at the end of the month (November)

  Answered 8 years ago by AudioQuest Customer Service

  
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Q: QuestionI have been waiting over two months for this product. Is it no longer available or discontinued?

Asked 9 years ago by 509paul.

• A:Answer No, it's just the Dragonfly Red has proved so popular, stores can't keep them in stock! The good news is we've just received more and stores should have them back in stock any day now. Thank you for your patience.

  Answered 9 years ago by AudioQuest Customer Service

  
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