A:AnswerSo it can reach the bottom most part of the side of the bottle. Otherwise water will pool in outer edges and won’t be able to be pulled upwards
A:AnswerHi Lulu! The Avalon A4 does not require a filter, but it will need any standard 3-5 gallon water jug. You can visit www.avalonh2o.com for more information on our coolers, FAQs, and troubleshooting videos.
A:AnswerDid you turn it on. There's a small switch in the back. Maybe you need to flip that in order to get it to pump. If all else fails. Try looking on YouTube.
A:AnswerIt comes standard with a slide to activate the hot water, you can also turn the hot water function off. I dont need hot water so I turn it off.
A:AnswerYou can take the caps off your bottles. There is a cap already to place & fit on your bottle. The steel rod is attached to it to be inserted in your new water bottle. I remove my new cap from my bottle and put the manufactures cap on the bottle. Eady & quick. I have home delivered water.
A:AnswerYes, this comes fully assembled. All you have to do is plug it in and put the piece in the water jug, give it a few minutes to get hot and cold. It’ll take longer for the water to get hot the first time you put the jug in, every few minutes automatically the dispenser would run for the water to get colder and the other side hot.