My Beatxx stopped pairing to bluetooth on my Mac Pro. It is fully charged. red light to green ... no light goes on when I push button control which normally will show green. Can it be fixed? null

Question

Tati · Accepted Answer

Hi I was having this issue, as well as other people I know. I sent it for repair and was told “internal physical damage in the charging port” I’m totally confused as the beats charged fine with no issue, just the constant Bluetooth disconnect- this issue is not covered by warranty per geek tech, I will have to pay $80 to fix lol what a joke

Answered by Tati 7 years ago

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Shaun · Answer

Your battery may be faulty. Try a gentle twist on the cable to see if it works. If not, you may need a replacement set. Hopefully your warranty is still active.

Vivian · Answer

I'm a big believer in contacting the maker directly. BeatsbyDre.com is the website which shows support as a topic. Go to the source otherwise everyone has a suggestion and most don't work

Beats by Dr. Dre ? · Answer

Beats X doesn't have a green light. Only white and red. You can go to the Beats website to update or reset your Beats X and see if that helps. You can also contact Apple Support to find out about service options: https://www.beatsbydre.com/support/service-warranty

Answered by Beats by Dr. Dre ? 7 years ago

“My Beatxx stopped pairing to bluetooth on my Mac Pro. It is fully charged. red light to green ... no light goes on when I push button control which normally will show green. Can it be fixed?”

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