Questions & Answers

Q: QuestionIf I order these and pay 30 up front do they go ahead and send them to you before they are paid in full?

Asked 3 years ago by Lurch.

• A:Answer I wouldn't think so.

  Answered 3 years ago by Chris

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Q: QuestionWhat is the range that you can be away from your phone and still hear music?

Asked 4 years ago by mommaC.

• A:Answer About 50 -75 ft is what i got

  Answered 4 years ago by AwesomeVerified Purchase

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Q: QuestionCan I use these for a iPhone XS

Asked 4 years ago by Anonymous.

• A:Answer Yes, it’s really easy to use with your iPhone, just measure they are charge. The picture it’s from my iPhone X Max

  Answered 4 years ago by IamTheNumber4

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Q: QuestionHi there! I was just wondering why these earphones might be on sale if you could disclose that? Was it used as a display or returned by another customer? Thank you!

Asked 4 years ago by Hikari.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Cloud Pink

• A:Answer Ordered the olive colors ones, had refurbished on the box, but were practically brand new

  Answered 4 years ago by GwalaMan

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Q: QuestionIf I buy one would it have scratches since it was already used or damaged by marks and spots

Asked 5 years ago by Anonymous.

• A:Answer Nope comes in all original packaging

  Answered 5 years ago by Nick

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Q: QuestionDo these come with NEW ear shields (the little rubber things) or am I sticking something in my ears that have BEEN in someone’s nasty waxy ears?

Asked 5 years ago by Lwyatt.

• A:Answer Yes. All the accessories are new.

  Answered 5 years ago by Lovely

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Q: QuestionCan use it with samsung phone? :)

Asked 5 years ago by Kitty.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Ivory

• A:Answer Yes, it can be used with Samsung phones.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWill there be any warranty?

Asked 5 years ago by Bruzza.

• A:Answer Yes, there is a warranty.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhen are these back in stock I am very interested?

Asked 5 years ago by Santiago.

• A:Answer They still have it in stock and even shipper . I paid 119and guess what? One week after they came out at 89 something dollars But still I think I got a good deal .

  Answered 5 years ago by Angelv1550

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Q: QuestionWhat included when I buy this Dre beats test I’ll have box and charger accessories. It is in good condition.?

Asked 5 years ago by Gina.

• A:Answer Yes it was very good condition. Charging case & ear phone are in very could condition. There is only one size ear buds.

  Answered 5 years ago by Wieckg01

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Q: QuestionAre they noise canceling?

Asked 3 months ago by Joe23.

• A:Answer No

  Answered 1 month ago by BRAYANP

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Q: QuestionDo they have warranty

Asked 5 months ago by John.

• A:Answer No. Can I still able to get one since I bought on-line I didn't see was offered.

  Answered 4 months ago by f2752Verified Purchase

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Q: QuestionHow do you answer a call?

Asked 5 months ago by Anonymous.

Q: QuestionCan you pair these to android phone?

Asked 6 months ago by Will.

• A:Answer Yes, easy connectivity to androids

  Answered 5 months ago by user648118Verified Purchase

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Q: QuestionAre they noise canceling? And do they have spacial audio?

Asked 7 months ago by Monet.

• A:Answer Had a few different modes through the app. Nose cancelling is one of the modes

  Answered 6 months ago by StephenH444

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Q: QuestionCan I trade my old beats ear buds

Asked 11 months ago by Anonymous.

Q: Questionhello this Beats have the same sound quality and are louder than the originals or they have a little different sound quality

Asked 1 year ago by Leo.

Q: QuestionHello. What type of charger adapter do you need to charge these earphones?

Asked 1 year ago by Anonymous.

• A:Answer Apple charger

  Answered 1 year ago by CarmenOVerified Purchase

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Q: QuestionWill this case charge my other Powerbeats Pro head set, I lost my case.

Asked 1 year ago by VG.

• A:Answer Yes !!!!

  Answered 1 year ago by PauliustomasL

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