Questions & Answers

Q: QuestionFor how long is a factory warranty

Asked 4 years ago by Che.

• A:Answer 1 year for brand new....if used then the remainder of that 1 year.

  Answered 4 years ago by kingnii

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Q: Questionhow deep it resists and how long can it last in the water?

Asked 4 years ago by Maverick.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red

• A:Answer These are not waterproof like that. You are able to wear them in the rain and will handle sweat with no problem, but no swimming or showering with them.

  Answered 4 years ago by Aydyr

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Q: QuestionHi I was wondering why the lava red refurbished Powerbeats pro are $109 instead of 160 or 150

Asked 4 years ago by Hewhoshallnotbenamed.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red

• A:Answer I am assuming the color is not very popular therefore they have an overstock in this color. I ordered a pair, I can not tell they are refurbished. I actually paid 88 dollars as a deal of the day. This was an awesome deal..

  Answered 4 years ago by JdrrtVerified Purchase

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Q: QuestionAll of these have the same name, " Beats by Dr. Dre - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones" So why are some colors $100 more than others?

Asked 5 years ago by CuriousShopper.

• A:Answer While names are similar they may not be identical. If after settling on a pair and the discrepancy in price remains, this is simple a case of supply/demand and what colors are coveted in your particular market.

  Answered 5 years ago by FroPro

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Q: QuestionHow long are the refurbished ones warranted?

Asked 5 years ago by Izzy.

• A:Answer I got 9 months

  Answered 3 years ago by SctoadVerified Purchase

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Q: QuestionCan I trade these out for my AirPods Pro?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red

• A:Answer I would absolutely say dont do it. To me beats are the best out there!

  Answered 5 years ago by JusthafactzVerified Purchase

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Q: QuestionHow do these fit if you wear glasses? Will the arm of the glasses prevent the hook from securing correctly?

Asked 5 years ago by beatsfan.

• A:Answer No i wear glasses they fit perfectly fine you start with the earbud upside down then twist over ear

  Answered 5 years ago by AwesomeVerified Purchase

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Q: QuestionWill these pair up wit a Samsung Galaxy

Asked 5 years ago by jojo.

• A:Answer You can use the Beats app for Android to pair your devices and update firmware. Download the Beats app from the Google Play store, then use it to pair your Beats products with your Android device. After you pair your Beats, you can view and adjust settings in the app.

  Answered 5 years ago by Beats by Dr. Dre ?

  
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Q: QuestionWhen will this be back in stock

Asked 5 years ago by Miller.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red

• A:Answer Today

  Answered 4 years ago by Lawdog

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Q: QuestionI got the beats in all black but the icon is white/grey is it supposed to be like that? Because I’ve seen YouTube videos on the same color way and the icon is black

Asked 5 years ago by Mark.

• A:Answer Certain artists have been commissioned to design their own Powerbeats look. While it may not seem like a significant change, I believe you are referring to a color scheme designed by one these collaborations.

  Answered 5 years ago by FroPro

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Q: QuestionI got the the beats in all black and they came to me in that color but the icon is kind of grey instead.Is that how it’s supposed to be, because I’ve seen YouTube videos on it and the color is completely black?

Asked 5 years ago by Mark.

• A:Answer I ordered the beats and knew the color they be. I have the moss colored beats and they work great. I would love to have another black pair sent to me at no cost though.

  Answered 5 years ago by TuggieVerified Purchase

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Q: QuestionAre these compatible with Samsung phones?

Asked 5 years ago by Samsung10.

• A:Answer Yes, You can use the Beats app for Android to pair your devices and update firmware. Download the Beats app from the Google Play store, then use it to pair your Beats products with your Android device. After you pair your Beats, you can view and adjust settings in the app.

  Answered 5 years ago by Beats by Dr. Dre ?

  
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Q: QuestionWhat kind of warranty do they come with?

Asked 5 years ago by AudioMan.

• A:Answer The only one that I read, 30 days return since you bought it in the store and an year of manufacture warranty.

  Answered 5 years ago by IamTheNumber4

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Q: Questionare they android compatible?

Asked 5 years ago by steve.

• A:Answer Yes

  Answered 5 years ago by Yoyo

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Q: QuestionAre they sold out?

Asked 5 years ago by LeGrand.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red

• A:Answer Nope

  Answered 4 years ago by Lawdog

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Q: QuestionDoes these pair with a Samsung phone?

Asked 5 years ago by Anonymous.

• A:Answer Yes they do

  Answered 5 years ago by AwesomeVerified Purchase

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Q: QuestionI work with an MRI scanner. A huge magnet basically. Do these headphones have any magnet in them? I don’t want to break them while I wear them for work.

Asked 5 years ago by Mriiiiiigeek.

• A:Answer Yes they do have a magnet in each earbud.

  Answered 5 years ago by Yoyo

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Q: QuestionAre these good for running/working out?

Asked 5 years ago by AlexP1990.

• A:Answer Yes best ever

  Answered 5 years ago by ElChuloVerified Purchase

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Q: QuestionDo you have earphones with volume adjustment for each ear, so that I can increase the volume on one ear which I have hearing loss in?

Asked 5 years ago by Lucydog.

• A:Answer You can adjust the volume on both earpiece separately or you can adjust it from just one. There is a volume button on both earpiece

  Answered 5 years ago by Beats

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