Questions & Answers

Name: Beats - Powerbeats Pro Totally Wireless Earphones - Moss
Brand: Beats
SKU: 6341994
Price: 249.99 USD
Rating: 4.5 (29711 reviews)

Beats - Powerbeats Pro Totally Wireless Earphones - Moss

Model:: MV712LL/A; |
SKU:: 6341994

User rating, 4.5 out of 5 stars with 29711 reviews.

Highly rated by customers for:

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QuestionHow do you connect the earbuds to your Android phone?
Asked 6 years ago by Jilly.
- Answer The easiest way is to download the Beats App and follow the prompts.
  Answered 6 years ago by Traveltech
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QuestionCan I use them to recieve calls from my cell phone and also will I be able to talk back and forth with the caller
Asked 6 years ago by Dee.
This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Navy
- Answer Yes! I use them for talking with people on the phone. Works great.
  Answered 6 years ago by mike
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QuestionWill these earphones go to sleep if not used for a certain amount of time, and will they wake back up when the phone rings or you go to make a call or play music?
Asked 6 years ago by Bigworm.
- Answer They don’t sleep unless they are in the charging case. Even then mine still turn back on despite being firmly seated on the charging pins.
  Answered 6 years ago by Jiminicfl
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Questionmay i use these to access the Apple live listen app for enhanced hearing, or must i go through the AirPod route to do that?
Asked 6 years ago by wonder.
- Answer If it works with AirPods, it will work with these.
  Answered 6 years ago by Teflon
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QuestionAre the Powerbeats Pro on sale for $200 if so when does it end?
Asked 6 years ago by Danny.
- Answer IMaybe it is a promotional for the meantime. Ask Apple!
  Answered 6 years ago by Tess
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QuestionIs the 2-Year Geek Squad warranty available with these headphones?
Asked 6 years ago by Lexi.
This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Navy
- Answer When I purchased these I asked about it and I was told no. I was also told that you now have to go through Apple to get a warranty for Beats.
  Answered 6 years ago by AlexiaPA
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QuestionI have small ears. My Jaybird set hurts my ears after 30 minutes of use. Would these be good for smaller ears?
Asked 6 years ago by BHell.
- Answer I had trouble with other earbuds as well. These are very comfortable. I listened to the entire impeachment hearings at work, no problem!
  Answered 5 years ago by Suze
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QuestionHad a horrible time with powerbeats 3s becoming completely unresponsive after getting them sweaty during runs/workouts. Does anyone have these now that also had the same issue with the PB3s?
Asked 6 years ago by Jason.
- Answer Accidentally took shower in these after my workout and they are still working . They are rated for IP4 which presumably means they are water resistant but I can say they are fine. Not planning to take any more showers but point is proved that they can handle water
  Answered 6 years ago by Saurabh
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QuestionAre all the ones listed absolutely new?
Asked 6 years ago by Jeso.
- Answer Yes they are all brand new and sealed. It’s well worth it. Two thumbs up.
  Answered 6 years ago by Fredy
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QuestionWith charging the case, can I use an Apple iPhone block to use to charge it? Or should I use a computer to charge it??
Asked 6 years ago by Emma45.
- Answer The lightning to USB cable used to charge your Powerbeats Pro case is the same charging cable that charges your iPhone. You can connect the USB cable to a power source to charge.
  Answered 6 years ago by Beats by Dr. Dre ?
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QuestionCan this earbuds connect to more than one device at a time, like some Bose headphones can? Meaning turn off music/video from your phone and then play immediately on your tablet or computer without having to unpair/pair...?
Asked 6 years ago by Sean.
- Answer Works great between Apple Watch and iPhone
  Answered 6 years ago by Mherbs
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QuestionCan you program music on these ear buds or does it have to come from you ipod
Asked 6 years ago by Ellise.
This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Ivory
- Answer You can control the music on your device from the product but it does not store music on the product itself.
  Answered 6 years ago by TonyBeats
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QuestionHow would layaway work for the beats power pro?
Asked 6 years ago by Jboogiee44.
- Answer If you apply for a best buy credit card and are approved, you can do 6 month financing.
  Answered 6 years ago by Samfer
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Questioncan I make calls or receive calls?
Asked 3 weeks ago by Mike.
This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Ivory
- Answer Yes
  Answered 2 weeks ago by JessB
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Questionif you lose one out of the two headsets is warranty covered
Asked 2 months ago by ColtonC.
- Answer Yes
  Answered 1 month ago by ArturoM
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QuestionWhat does the protection plan cover on the beats.
Asked 2 months ago by Nesie.
- Answer I didn't take the protection plan.
  Answered 1 week ago by HervalynG
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QuestionHow to power on
Asked 5 months ago by Anonymous.
- Answer Down load the beats app and it will guide you on how to get it started.
  Answered 1 month ago by HasanB
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Questioncan these be used to hear the tv
Asked 9 months ago by js.
This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Ivory
- Answer Only if your TV or entertainment system allows Bluetooth connectivity.
  Answered 9 months ago by JoelC
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QuestionDo they work with small ear holes? That’s my biggest problem.
Asked 9 months ago by Sazzy.
- Answer I think that depends on the type of rubber ear bud that attaches to the beats ear buds that inserts into the ear.
  Answered 9 months ago by AnayaD
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QuestionDoes it work as a hearing aid as well?
Asked 9 months ago by Loko.
- Answer no
  Answered 9 months ago by BrooksH
  Answer this question

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Questions & Answers

Beats - Powerbeats Pro Totally Wireless Earphones - Moss

Q: QuestionHow do you connect the earbuds to your Android phone?

Q: QuestionCan I use them to recieve calls from my cell phone and also will I be able to talk back and forth with the caller

Q: QuestionWill these earphones go to sleep if not used for a certain amount of time, and will they wake back up when the phone rings or you go to make a call or play music?

Q: Questionmay i use these to access the Apple live listen app for enhanced hearing, or must i go through the AirPod route to do that?

Q: QuestionAre the Powerbeats Pro on sale for $200 if so when does it end?

Q: QuestionIs the 2-Year Geek Squad warranty available with these headphones?

Q: QuestionI have small ears. My Jaybird set hurts my ears after 30 minutes of use. Would these be good for smaller ears?

Q: QuestionHad a horrible time with powerbeats 3s becoming completely unresponsive after getting them sweaty during runs/workouts. Does anyone have these now that also had the same issue with the PB3s?

Q: QuestionAre all the ones listed absolutely new?

Q: QuestionWith charging the case, can I use an Apple iPhone block to use to charge it? Or should I use a computer to charge it??

Q: QuestionCan this earbuds connect to more than one device at a time, like some Bose headphones can? Meaning turn off music/video from your phone and then play immediately on your tablet or computer without having to unpair/pair...?

Q: QuestionCan you program music on these ear buds or does it have to come from you ipod

Q: QuestionHow would layaway work for the beats power pro?

Q: Questioncan I make calls or receive calls?

Q: Questionif you lose one out of the two headsets is warranty covered

Q: QuestionWhat does the protection plan cover on the beats.

Q: QuestionHow to power on

Q: Questioncan these be used to hear the tv

Q: QuestionDo they work with small ear holes? That’s my biggest problem.

Q: QuestionDoes it work as a hearing aid as well?

QuestionHow do you connect the earbuds to your Android phone?

QuestionCan I use them to recieve calls from my cell phone and also will I be able to talk back and forth with the caller

QuestionWill these earphones go to sleep if not used for a certain amount of time, and will they wake back up when the phone rings or you go to make a call or play music?

Questionmay i use these to access the Apple live listen app for enhanced hearing, or must i go through the AirPod route to do that?

QuestionAre the Powerbeats Pro on sale for $200 if so when does it end?

QuestionIs the 2-Year Geek Squad warranty available with these headphones?

QuestionI have small ears. My Jaybird set hurts my ears after 30 minutes of use. Would these be good for smaller ears?

QuestionHad a horrible time with powerbeats 3s becoming completely unresponsive after getting them sweaty during runs/workouts. Does anyone have these now that also had the same issue with the PB3s?

QuestionAre all the ones listed absolutely new?

QuestionWith charging the case, can I use an Apple iPhone block to use to charge it? Or should I use a computer to charge it??

QuestionCan this earbuds connect to more than one device at a time, like some Bose headphones can? Meaning turn off music/video from your phone and then play immediately on your tablet or computer without having to unpair/pair...?

QuestionCan you program music on these ear buds or does it have to come from you ipod

QuestionHow would layaway work for the beats power pro?

Questioncan I make calls or receive calls?

Questionif you lose one out of the two headsets is warranty covered

QuestionWhat does the protection plan cover on the beats.

QuestionHow to power on

Questioncan these be used to hear the tv

QuestionDo they work with small ear holes? That’s my biggest problem.

QuestionDoes it work as a hearing aid as well?