Questions & Answers

Name: Beats - Powerbeats³ Wireless - Black
Brand: Beats
SKU: 5577821
Price: 70.99 USD
Rating: 4.5 (28588 reviews)

Beats - Powerbeats³ Wireless - Black

Model:: ML8V2LL/A; |
SKU:: 5577821

User rating, 4.5 out of 5 stars with 28588 reviews.

Highly rated by customers for:

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Questionmy headphones are two years old. I have the Galaxy S9 phone. My headphones keep losing the signal when I use Bluetooth connection at the gym. Phone stays in the locker room.
Asked 6 years ago by westside.
- Answer Bluetooth connection gets lost after a certain distance. Might consider taking your device out on the gym floor with you and setting it somewhere safe yet out of your way
  Answered 6 years ago by SecretSanta
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QuestionWhat is the warranty on these headphones?
Asked 6 years ago by chicaaaa.
- Answer One year manufacturer
  Answered 6 years ago by Spartans08
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QuestionDoes this style come with a mic
Asked 7 years ago by Pris.
- Answer Yes it comes with a mic. I've used it many times while talking on the phone hands free and never have had any issues.
  Answered 6 years ago by Jada
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QuestionWhen not in use, and still around your neck, do these have a magnet that holds the earpieces together?
Asked 7 years ago by Jan.
- Answer No they just dangle
  Answered 7 years ago by Beats
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QuestionDo they fit comfortable with glasses
Asked 7 years ago by Margie.
- Answer I have glasses and I don’t feel uncomfortable at all. I wear them everyday on the train and gym. Running and sitting in the train. No problems.
  Answered 7 years ago by Paparocket
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QuestionIs there any protection plan for beats wireless?
Asked 7 years ago by Abdani.
This question was asked about the related product: Beats - Powerbeats³ Wireless - Shock Yellow
- Answer If you purchase them in-store, you should be able to put Best Buy's Black Tie protection plan on them.
  Answered 7 years ago by PainTrain
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QuestionDoes the part that goes up and over the ear adjust? I had some BackBeats and it was a little too tall above my ear. And buds don't stay in my ears very well so I depend on the part that goes over the ear.
Asked 7 years ago by Christina.
This question was asked about the related product: Beats - Powerbeats³ Wireless - Gold
- Answer The beats are not adjustable. They are designed to go over and in the ear. You can adjust (i.e move around the ear) to your comfort. As far as big/small ear unfortunately no, but it would be nice for the Beats brand to come up with something like that for people like me who has small ears. Happy Holidays hope this helps :)!
  Answered 7 years ago by Jaddie
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QuestionHow will these pair with a Samsung 7? Other Samsung phones with Bluetooth capabilities?
Asked 8 years ago by Bri.
- Answer It works just the same, except you are limited on what gestures you can use
  Answered 8 years ago by TheJuanAndOnly1
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QuestionWhat if they will not charge
Asked 8 years ago by Zeke.
- Answer hopefully the year warranty is still in effect, if so contact apple care and you'll have a replacement pair within a week. If there out of warranty then welcome to the club, I have 2 pairs that will no longer charge. I sent my last pair in 5 times for replacements. Sweat seems to cause this issue, there is a class action law suit against apple because thousands of people are having this issue. Jabra sports pace are $49.99 that are way better and it comes with a 3 year warranty.
  Answered 7 years ago by Neagan
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QuestionDoes it have Bluetooth?
Asked 8 years ago by Van.
- Answer This is a "wireless" bluetooth headset. Solid sound quality for both calls and music.
  Answered 8 years ago by Will
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QuestionAre these compatible with the Garmin Forerunner 245 (Music) watch?
Asked 5 years ago by Meg.
- Answer Hi Meg, I just purchased these and it connected to my Forerunner 245 (Music). Sound is great and fit well too!
  Answered 5 years ago by Jimmy
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QuestionI have a question, I know they are wireless but I have a samsung phone, will it be compatible with my phone or you have to have an Iphone?
Asked 5 years ago by gmeni.
This question was asked about the related product: Beats - Powerbeats³ Wireless - White
- Answer I use these with my samsung phone. it works on both android and apple platforms.
  Answered 5 years ago by Rossi
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QuestionAre they comfortable to where with glasses or sunglasses or do they put pressure behind the ears?
Asked 5 years ago by Christy.
This question was asked about the related product: Beats - Powerbeats³ Wireless - White
- Answer I find that they work fine with my glasses. I was concerned about that after reading other reviews but happily it wasn’t an issue for me.
  Answered 5 years ago by tkpena1
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QuestionHi! I purchased these headphones on 11-28-19 and the Mic has gone out on them already. Is there anyway to get it fixed or replaced?
Asked 5 years ago by Sam.
- Answer If you don’t buy a warranty don’t worry you still have a chance to fixed for free, they have a year free warranty on Apple you just have to go to the Apple store and the fixed for free or give you a new pear , that happened to my girlfriend headphones last year and we go to the Applestore and they did it for free.
  Answered 5 years ago by Romero7
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QuestionCan these ear phones be used on any phone?
Asked 5 years ago by Erika.
- Answer Yes. My son has an Android and I have an iPhone. The only I don't like is the sound quality.
  Answered 5 years ago by Latita
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QuestionHello! If I am in the gym and the TV there requires a classic jack - how could I connect with these earphones?
Asked 5 years ago by Rik.
- Answer You can’t. These headphones are purely Bluetooth, the only option would be to use a different pair of earphones that utilize the classic earphone jack.
  Answered 5 years ago by Fred
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QuestionCan I connect with a PC via bluetooth and use it in a GoTo meeting or other online meeting platform? Will the microphone work that way?
Asked 5 years ago by 703bam.
- Answer Yes. I use them for this all of the time.
  Answered 5 years ago by Chet
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QuestionWill work on extra small ear(s)? Most of these don't fit in my ears because I have really small ears
Asked 5 years ago by Liefsilver.
- Answer Yes! I have small ears too.
  Answered 5 years ago by Theresatia
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QuestionCan you use these headphones to answer calls/talk on the phone without actually having your phone in front of you? I wasn’t sure if this is included in the Bluetooth technology that it has.
Asked 6 years ago by Zoe.
- Answer Yes I answer calls from at least 25 feet away from my phone and the signal doesn’t go out and it doesn’t get static
  Answered 6 years ago by Bolling
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QuestionCan u these a Samsung phone
Asked 6 years ago by Tina.
This question was asked about the related product: Beats - Powerbeats³ Wireless - White
- Answer Yes, this is compatible with the Samsung phone.
  Answered 6 years ago by CommunityAnswer
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Questions & Answers

Beats - Powerbeats³ Wireless - Black

Q: Questionmy headphones are two years old. I have the Galaxy S9 phone. My headphones keep losing the signal when I use Bluetooth connection at the gym. Phone stays in the locker room.

Q: QuestionWhat is the warranty on these headphones?

Q: QuestionDoes this style come with a mic

Q: QuestionWhen not in use, and still around your neck, do these have a magnet that holds the earpieces together?

Q: QuestionDo they fit comfortable with glasses

Q: QuestionIs there any protection plan for beats wireless?

Q: QuestionDoes the part that goes up and over the ear adjust? I had some BackBeats and it was a little too tall above my ear. And buds don't stay in my ears very well so I depend on the part that goes over the ear.

Q: QuestionHow will these pair with a Samsung 7? Other Samsung phones with Bluetooth capabilities?

Q: QuestionWhat if they will not charge

Q: QuestionDoes it have Bluetooth?

Q: QuestionAre these compatible with the Garmin Forerunner 245 (Music) watch?

Q: QuestionI have a question, I know they are wireless but I have a samsung phone, will it be compatible with my phone or you have to have an Iphone?

Q: QuestionAre they comfortable to where with glasses or sunglasses or do they put pressure behind the ears?

Q: QuestionHi! I purchased these headphones on 11-28-19 and the Mic has gone out on them already. Is there anyway to get it fixed or replaced?

Q: QuestionCan these ear phones be used on any phone?

Q: QuestionHello! If I am in the gym and the TV there requires a classic jack - how could I connect with these earphones?

Q: QuestionCan I connect with a PC via bluetooth and use it in a GoTo meeting or other online meeting platform? Will the microphone work that way?

Q: QuestionWill work on extra small ear(s)? Most of these don't fit in my ears because I have really small ears

Q: QuestionCan you use these headphones to answer calls/talk on the phone without actually having your phone in front of you? I wasn’t sure if this is included in the Bluetooth technology that it has.

Q: QuestionCan u these a Samsung phone

Questionmy headphones are two years old. I have the Galaxy S9 phone. My headphones keep losing the signal when I use Bluetooth connection at the gym. Phone stays in the locker room.

QuestionWhat is the warranty on these headphones?

QuestionDoes this style come with a mic

QuestionWhen not in use, and still around your neck, do these have a magnet that holds the earpieces together?

QuestionDo they fit comfortable with glasses

QuestionIs there any protection plan for beats wireless?

QuestionDoes the part that goes up and over the ear adjust? I had some BackBeats and it was a little too tall above my ear. And buds don't stay in my ears very well so I depend on the part that goes over the ear.

QuestionHow will these pair with a Samsung 7? Other Samsung phones with Bluetooth capabilities?

QuestionWhat if they will not charge

QuestionDoes it have Bluetooth?

QuestionAre these compatible with the Garmin Forerunner 245 (Music) watch?

QuestionI have a question, I know they are wireless but I have a samsung phone, will it be compatible with my phone or you have to have an Iphone?

QuestionAre they comfortable to where with glasses or sunglasses or do they put pressure behind the ears?

QuestionHi! I purchased these headphones on 11-28-19 and the Mic has gone out on them already. Is there anyway to get it fixed or replaced?

QuestionCan these ear phones be used on any phone?

QuestionHello! If I am in the gym and the TV there requires a classic jack - how could I connect with these earphones?

QuestionCan I connect with a PC via bluetooth and use it in a GoTo meeting or other online meeting platform? Will the microphone work that way?

QuestionWill work on extra small ear(s)? Most of these don't fit in my ears because I have really small ears

QuestionCan you use these headphones to answer calls/talk on the phone without actually having your phone in front of you? I wasn’t sure if this is included in the Bluetooth technology that it has.

QuestionCan u these a Samsung phone