Questions & Answers

Q: QuestionCan you talk on your phone thru these?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer Yup and sounds great. And they hear me just fine

  Answered 7 years ago by BeatsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan these be used individually or do they have to be used as a pair?

Asked 7 years ago by Birdbrain.

• A:Answer They are connected to each other.

  Answered 7 years ago by ExplorerDadVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use them while swimming?

Asked 7 years ago by Nikhael.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Siren Red

• A:Answer I wouldn’t use them for swimming. But they will withstand getting caught in the rain.

  Answered 7 years ago by Eulipion9Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan the battery be replaced? I can’t get them to hold a charge.

Asked 7 years ago by Tenilefitness.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer I’m not sure the battery can be replaced per se, however if purchased at Best Buy I’m sure they can accommodate an exchange

  Answered 6 years ago by brolange

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the best colorway?

Asked 7 years ago by Oliver.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Shock Yellow

• A:Answer Red

  Answered 7 years ago by JustusVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo these work with a Samsung Galaxy? My boyfriend has an older version of one and I wanted to make sure they will work

Asked 7 years ago by Megggggg.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer As long as the phone is Bluetooth compatible then yes

  Answered 7 years ago by ClutchCityVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you remove the ear hook?

Asked 7 years ago by PeeJay.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer No, built in

  Answered 7 years ago by BeatsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use this earphones for swimming?

Asked 7 years ago by 12345.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Siren Red

• A:Answer No, this product cannot be used in water.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the promo code for this headphone? How can I get it?

Asked 7 years ago by Rachel.

This question was asked about the related product: Beats - Powerbeats³ Wireless - White

• A:Answer They are $99.99 right now no coupon needed

  Answered 7 years ago by Dae14Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre these water proof. What is the rating on them for water

Asked 7 years ago by Lac.

• A:Answer They are water resistant, not waterproof.

  Answered 7 years ago by ExplorerDadVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHow do you turn the beats on and off and how do you know that the beats are charged?

Asked 7 years ago by Leah.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Siren Red

• A:Answer To turn your Beats on & off you have to press the power button on the top of the left ear bud. You will hear a sound that will let you know there on. It also does the same when you power them off. Or you can just turn off bluetooth on your device. A white light means you’re Beats are charged and red means you need to charge them. You will only see the white & red lighe when they are plugged into the usb charger.

  Answered 7 years ago by Eulipion9Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill these still connect fine with my android phone? Will I lose any features?

Asked 7 years ago by androidfan.

This question was asked about the related product: Beats - Powerbeats³ Wireless - White

• A:Answer Yes I use an android phone and all my other BT devices with no connection issues.

  Answered 7 years ago by GmanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI'm interested in buying these for when I run, for Junior High cross country. Would the earphones fit or look weird on a 8th grader?

Asked 7 years ago by Carley.

This question was asked about the related product: Powerbeats³ Wireless Earphones - Defiant Black-Red (The Beats Decade Collection)

• A:Answer They're actuallyy pretty comfortable. I do a lot of physical labor at work and these don't move at all. They don't look too weird and even if they did I wouldn't hear anyone telling me.....

  Answered 6 years ago by Originalgyp0

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionhow many devices can i connect at once?

Asked 7 years ago by beto.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer That depends on your main devices your connecting everything to. Not on ur accessories. New phones can connect a bunch of Bluetooth devices now a days.

  Answered 7 years ago by Paparocket

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionMy phone was connected to these but will no longer connect, what should i do?

Asked 7 years ago by AvaW.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer Go to bluetooth settings on phone look for paired devices... fine the beats one... then click unpair. After that do the pairing sequence again. Should be good to go

  Answered 7 years ago by BeatsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questiondoes it cancel out ambient noise when your on a phone call?

Asked 7 years ago by listen.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Siren Red

• A:Answer No. Preferably use both earphones if you need to make a phone call. Turn volume up on your device

  Answered 7 years ago by JoeyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is Apple w-1? Do these headphones have this feature?

Asked 7 years ago by Curious.

• A:Answer The W1 chip is Apple’s proprietary addition to their models of Bluetooth headphones. The biggest feature of the W1 chip is seamless Bluetooth setup. To pair headphones with the W1 chip to an iOS device, you just need to turn them on and hold them nearby to an Apple device. This model does have the W1 chip.

  Answered 7 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI purchased these and the ear clip has come off not sure if it is designed that way or if it is broken. I could probably glue it back but maybe should return it?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Siren Red

• A:Answer If it’s less than a year of your buying them. I would follow the info on the pamphlet that came with your Beats. To see if that’s covered.

  Answered 7 years ago by Eulipion9Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you use them with any cell phone?

Asked 7 years ago by Sheri.

This question was asked about the related product: Beats - Powerbeats3 Wireless Earphones - Neighborhood Collection - Asphalt Gray

• A:Answer To my knowledege yes. I have the galaxy S9+ and I have not had any issues where the headphones don't wanna work.

  Answered 7 years ago by ShamarVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question