Questions & Answers

Q: QuestionWould built in microphone work with audio cable provided? I would need to use this connected to laptop to take office calls.

Asked 5 months ago by Sree.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer I believe so the microphone is connected within the headphones instead of through whatever device it is conected to.

  Answered 3 months ago by Covi

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI purchased this headphone on 3/20/2025 (Order#: BBY01-807042731501). However, the left side hinge is broken. I am wondering if it is under warranty repairs, or just able to repair. Thanks.

Asked 6 months ago by Deng.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer Get ahold of Apple themselves. They usually have a 1 year product warranty!

  Answered 5 months ago by ClaytonM

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat the difference between Beat Studio3 and Studio Pro?

Asked 7 months ago by Chet.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer The Beats Studio 3 are older, with lower-end noise canceling, micro‑USB charging, and a bass‑heavy “Beats” sound. The Beats Studio Pro are newer, with stronger ANC, USB‑C + lossless support, “Transparency” mode, more balanced sound, and longer battery life.

  Answered 6 months ago by user131056Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow to connect to my phone

Asked 7 months ago by Stunna.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Deep Brown

• A:Answer Hold power button for five seconds until all lights turn light blue signify they are on hold phone near while ensuring Bluetooth is on. beats icon will appear on bottom of phone if you'd like to connect.

  Answered 2 months ago by user327384

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI CONNECT MY HEADPHONES TO CHARGE BUT DO NOT CHARGE UP AND ITS BEEN A WHOLE DAY CHARGING ? THERE BASICALLY NEW ONLY USED THEM LIKE 4X

Asked 9 months ago by HEADPHONES.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Deep Brown

• A:Answer Same thing happened to memimmgoingnti the apple store to fix it

  Answered 8 months ago by CeeU

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it work with 220 bolts?

Asked 10 months ago by Maria.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer Yes , the Beats Studio Pro charge over USB-C, so they don’t rely directly on 110V or 220V wall power. As long as you use a certified USB-C power adapter that’s rated for your region, the headphones will work fine worldwide. You just might need the correct plug adapter if you’re traveling.

  Answered 7 months ago by EmanuelVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, Do these headphones work with my Lanovo laptop or they are just for iphones?

Asked 11 months ago by Nani.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer They are Bluetooth headphones with an option to plug in (headphone cord included)

  Answered 10 months ago by STEPHENT

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionReturn policy

Asked 11 months ago by Mickey.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer one year, made to go to the store or pay 40 bucks, all risk is on you. Not apple.

  Answered 5 months ago by Joeyp770

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan u use android with these beats

Asked 11 months ago by Necey.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer yes

  Answered 10 months ago by DenUijl

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionwhat is the max decible level for these headphones?

Asked 11 months ago by Anonymous.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Deep Brown

• A:Answer Don't know, but it's more than enough. Better safe your ears, never use any headphones at max volume.

  Answered 9 months ago by SergeyP

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo these work with a PC?

Asked 11 months ago by Anonymous.

• A:Answer Yes. There is an included headphone cord to attach via the jack on the pc

  Answered 8 months ago by StephanieTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionThe light flashes but it’s been on the charger for a whole day and it’s still at one percent

Asked 1 year ago by Hamad.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Navy

• A:Answer Contact Manufacturer, they’re great with troubleshooting/resolution or replacement

  Answered 9 months ago by AlbaR

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill these connect via bluetooth to a Sony Stereo ?

Asked 1 year ago by JROD.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer As long as Bluetooth, yes but I don’t suggest buying unless you don’t care they aren’t totally noise cancelling.

  Answered 8 months ago by MusicGirly

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes it have a cord where you can connect to your phone or computer instead of using it wirelessl?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer It does come with the cord however you may need adapter depending on your format/layout of laptop, computer or phone. However, they do work best and optimizing or designed to play the best of frequency plus response via Bluetooth!

  Answered 1 year ago by JamesTheGreatest

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: Questiondoes this price of 179.99 for this product include the usb-c power adaptor?

Asked 1 year ago by john.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer Yes it came with the usb-c power cord

  Answered 3 months ago by BrittanyMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan Beats studio pro be paired with more than one phone/device?

Asked 1 year ago by Moonbeam.

• A:Answer Yes

  Answered 1 year ago by JuldinaS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWould you recommend these for someone who would use these headphones for running too? I would like to use them for work, the gym and running.

Asked 1 year ago by Irene.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Deep Brown

• A:Answer No they suck.

  Answered 1 year ago by Hailey

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questioncan i connect with blue tooth to my samsung tv?

Asked 1 year ago by sue.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Black

• A:Answer You should be able to but when I tried the connection dropped immediately.

  Answered 1 year ago by RWLTNT

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI just bought these and I am talking on the phone with these in and they said they can't hear me and it is scattered. Why? I like them, but If I don't have a reasoning on this I may have to return this and Beats are not is good as they say for the price!

Asked 1 year ago by PhoenixFire.

This question was asked about the related product: Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Sandstone

• A:Answer Same thing happened to me but there a 15 day return policy you might gave to contact apple

  Answered 1 year ago by JoelL

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)