“It doesn’t charge my phone. The light comes on when I put it on the speaker, but it doesn’t charge.”

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• Hi, only certain phones are compatible. It has to have something called Qi technology.

  Answered by KLeman 4 years ago

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• Has to be an iPhone 8 or newer phone

  Answered by Carolynsreview 4 years ago

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• Hi, Merry. The Belkin G1S0001 can charge Qi-compatible devices on the wireless charging pad. Make sure that your phone supports Qi-technology for wireless charging, and if it has a case on it, please try to remove it for isolation, and try to charge another compatible phone too. In case you have further concern, please feel free to email us at [email protected] so we can have you assisted by our Product Experts. Send along your contact info and the link of this post, for reference.

  Answered by BelkinStaff 4 years ago

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