“Hello , Is a crisping tray available to buy? the one i have is flaking off the protective coating.”
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WOW, what an answer from the Bella Team. Kind of makes me not want to buy from them again. Anyway, you may have already thought about this, but is it under warranty? Maybe a phone call or email to the company will give you better results. My Bella (different model that I gifted) was under warranty, and the company said they did not have replacement trays, but that if I cut the cord on my product and sent them a photo of the cut cord, that they'd send me a refund. I decided just to live with the problem. Good luck! If you buy another fryer from Best Buy, I recommend the Geek Squad warranty if it's under $10. The plan I have (with a different fryer) covers accessories.
Sorry, there was a problem. Please try again later.I had the same issue with a different model. Still under warranty and I can say I had a good customer service results with Bella. Same "cut-the-cord" deal. Appears that this peeling/blistering is a common issue with Bella which is surprising at these low temperatures. Who know what may be getting into our food because of this.
Sorry, there was a problem. Please try again later.Hello, thanks for reaching out. No, it is not. Have a nice day. The BELLA Team.
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