“The battery does not keep the time when there is a power outage I changed the battery to see if that woudl help and it does not. Any suggestions?”

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• It does not keep the time - what can I do? I tried to change the battery to see if that was the issue but a new battery does nothing.

  Answered by Anonymous 3 years ago

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• Hi Thanks for getting backmto me, i understand that it is only supposed to keep the time but it doesn’t. Any ideas why it doesn’t? Thanks

  Answered by Anonymous 3 years ago

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• Hi Carl, The only feature supported by the batteries is to prevent losing the time. You cannot use the other functions with the batteries only. Best Buy Essentials Support Alvin https://www.bestbuy.com/

  Answered by BestBuyEssentialsSupport Team 3 years ago

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