“Why does the number keypad not work? Tried number lock with light on and off.”
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That is an issue with a setting on your computer or a "hidden" feature in the keyboard if I remember right hold the function key and and press the numloc the numlock button will make it work again or try turning off mouse keys in your computer setting. If that doesn't work try holding the numloc key for up to 10 seconds... Check to make sure all your drivers are up to date and lastly unplug it disconnect all power to the keyboard (remover batteries/unplug USB cords) let sit for a few seconds then connect everything and try again
Sorry, there was a problem. Please try again later.Hi Malice, Try to unplug the keyboard from your pc/laptop. Then press and hold ESC and M5. Then plug it back in (while holding the keys) then release the keys and it will work. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance. Best Buy Essentials Nikki https://bestbuy.com
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