“keyboard works perfect on my Windows machine. but not on M1 2020 macbook. Alt and CTRL and Function keys don't work. Only A-Z work. I have reinstalled and tried the basic options on Settings>keyboard. No go. Thanks for help.”
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Hi there! may you please perform troubleshooting steps below: • Make sure that your keyboard is turned on. • Move your keyboard closer to your computer. • Make sure that your computer meets the system requirements. • Make sure that your keyboard and USB receiver are paired by pressing the ESC+K keys on the keyboard. Rudson S.| Best Buy Support. • Replace the keyboard batteries. • Try connecting your USB receiver into a different USB port on your computer. • Try removing or moving other wireless devices away from the computer to prevent interference.
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