Questions & Answers

Q: QuestionDoes the cleaning solution prevent streaks?

• A:Answer Yes, the anti-drip solution minimizes streaks on your device screen.

Q: QuestionWhat comes in the Best Buy essentials LCD Screen Cleaning Kit?

• A:Answer The kit includes an 8 x 6 inch washable microfiber cloth and an anti-drip cleaning solution.

Q: QuestionWhat is the size of the microfiber cloth?

• A:Answer The microfiber cloth is 8 x 6 inches.

Q: QuestionHow is the microfiber cloth stored?

• A:Answer The microfiber cloth is stored inside the cap of the solution bottle.

Q: QuestionWhat does the cleaning solution contain?

• A:Answer The cleaning solution is alcohol and ammonia free and contains water and sodium laureth sulfate.

Q: QuestionIs there a complete list of ingredients available?

• A:Answer Yes, you can find a complete list of ingredients in the Manual & Guides section.

Q: QuestionWould this be safe to use on a Samsung smart tv? I’m always skeptical about cleaners leaving streaks on the screen.

Asked 3 years ago by Matthew.

• A:Answer I use it on my. 75 inch Samsung smart tv with no issues. Just spray on the cloth and wipe don't spray directly to the tv. Doesn't take much either.

  Answered 2 years ago by SfulkrodVerified Purchase

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Q: QuestionCan this be used to remove ink pin marks from a Vizio TV screen?

Asked 1 year ago by Nina1am.

• A:Answer Hi Nina1am! Thank you for your question! The Best Buy essentials™ LCD Screen Cleaning Kit (Model: BE-HCL301) is designed to clean LCD and LED screens, including those on TVs, monitors, smartphones, and tablets. It includes an alcohol- and ammonia-free cleaning solution and a microfiber cloth, which are effective for removing fingerprints, dust, and smudges. However, ink pen marks can be particularly stubborn and might not be fully removed with this kit alone. Using harsh chemicals or abrasive materials to remove ink could damage the screen. I recommend trying the cleaning kit first, but if the ink marks persist, you might need to consult with a professional for safe removal options. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by BestBuyEssentialsSupport Team

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Q: QuestionI have several different brands of tv , I bought from you . One said not to touch the screen but has prints on it. Can I use HDTV cleaning liquid & a soft cloth to clean them?

Asked 2 years ago by Anonymous.

• A:Answer Spray on the cloth not directly on the TV, and clean. I use it on my 75inch Samsung with no problems.

  Answered 2 years ago by SfulkrodVerified Purchase

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Q: QuestionCan this product be used to clean dvds & cds.

Asked 2 years ago by DVDQuestion.

• A:Answer Hello DVDQuestion, We do not recommend using this product to clean your DVDs or CDs because this Best Buy essentials LCD Screen Cleaning Kit works with both LCD and LED screens only. This will help clean the screen of your smartphone, TV, monitor and more. For more questions and product support you may contact our customer service at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST. Chelsea Best Buy Essentials

  Answered 2 years ago by BestBuyEssentialsSupport Team

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Q: QuestionIs this spray safe to use on OLED screens?

Asked 3 months ago by Anthony.

Q: QuestionIs it safe to use on an OLED screen of a laptop?

Asked 1 year ago by Anonymous.

• A:Answer Yes, safe to use.

  Answered 4 months ago by Kip12345Verified Purchase

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