My mouse wont. turn. on null

Blue tooth essentials mouse stop powering on, I tried everything replaced batteries, hold reset button still no power.

My Best buy blue tooth essentials mouse stop powering on, I replaced batteries and put them in correctly, tried resetting holding reset button, still no light come on or power on.

Found the batteries were bad. Replaced and works fine.

Hello henry, We are very sorry to read that the mouse would not turn on. I know how inconvenient this must be for you. Please insert new AAA battery into the battery compartment. Make sure that the + and - signs match the symbols on the ribbon in the compartment. Replace the battery cover. Slide the power switch on the bottom of your mouse to ON then test it. For more questions and product support you may contact our customer service at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST. Chelsea Best Buy Essentials Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

“My mouse wont. turn. on”

Asked by henry 2 years ago

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Best Buy essentials™ - Lightweight Bluetooth Optical Standard Ambidextrous Mouse with 6-Button - Wireless - Black-Front_Standard

1-4 of 4 Answers

Blue tooth essentials mouse stop powering on, I tried everything replaced batteries, hold reset button still no power.
Answered by raymond 1 year ago
Sorry, there was a problem. Please try again later.
My Best buy blue tooth essentials mouse stop powering on, I replaced batteries and put them in correctly, tried resetting holding reset button, still no light come on or power on.
Answered by Raymond 1 year ago
Sorry, there was a problem. Please try again later.
Found the batteries were bad. Replaced and works fine.
Answered by FrankS 1 year ago
Sorry, there was a problem. Please try again later.
Hello henry, We are very sorry to read that the mouse would not turn on. I know how inconvenient this must be for you. Please insert new AAA battery into the battery compartment. Make sure that the + and - signs match the symbols on the ribbon in the compartment. Replace the battery cover. Slide the power switch on the bottom of your mouse to ON then test it. For more questions and product support you may contact our customer service at 1-(888)-237-8289 Monday to Saturday 8am - 9pm CST. Chelsea Best Buy Essentials Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by BestBuyEssentialsSupport Team 2 years ago
Sorry, there was a problem. Please try again later.