Does this product have any kind of warranty beyond the 15 day return period? Less than a year old and the adapter suddenly seems to be dead even though the ethernet line is fine. null

Question

AndrewC · Accepted Answer

Yes, there is a one year manufacturer's warranty. I got a replacement under the one year warranty, but had to go into the store to get it replaced.

BestBuyEssentialsSupport Team · Answer

Yes, the Best Buy essentials™ USB-C to Ethernet Adapter (Model: BE-PA2CEW23) is backed by Best Buy, which typically means it includes a manufacturer’s limited warranty, even beyond the standard 15-day return period. If your adapter is less than a year old and has stopped working, you may be eligible for a replacement or repair under warranty. I recommend checking your purchase receipt and contacting Best Buy customer service or visiting a store with the product and proof of purchase to initiate a warranty claim. Jeth| Bestbuy essential Support.

Answered by BestBuyEssentialsSupport Team 5 months ago

“Does this product have any kind of warranty beyond the 15 day return period? Less than a year old and the adapter suddenly seems to be dead even though the ethernet line is fine.”

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