“I had a remote star installed. The remote stopped working and was told I need a new remote. I do have total tech so why would the key fob not be covered? It shows it should on your website.”
Answer This Question
1-2 of 2 Answers
Hey Jv, I'm sorry to hear that, but the membership doesn't cover key fob replacement. Why? Because a key fob is considered a consumable item, just like batteries or tires. It's expected to wear out over time and need to be replaced. WHAT CAN YOU DO? Check your car's warranty to see if it covers key fob replacement. Contact the manufacturer of your remote start system to see if they sell replacement key fobs. You can also find replacement key fobs online or at some auto parts stores. Here's a tip: You can get a free installation of your new key fob, if you buy it from Best Buy with the membership. I hope this info helps!
Sorry, there was a problem. Please try again later.Hey there! I'm sorry to hear that your remote start key fob stopped working. That can be a real pain in the... especially if you live in a cold climate. Total Tech Support does cover the replacement of remote start key fobs, but there are a few exceptions. For example, if the key fob was lost or stolen, or if it was damaged due to misuse, then it would not be covered. If you're not sure why your key fob is not covered, I recommend reaching out to Best Buy customer support. They can help you troubleshoot the issue and determine if you're eligible for a replacement. In the meantime, here are a few things you can try: Check the batteries in the key fob. It's possible that the batteries are simply dead. Try reprogramming the key fob. The instructions for doing this should be in your car's owner's manual. If you have a spare key fob, try using that one. If you've tried all of these things and the key fob is still not working, then you'll probably need to take it to a Best Buy store to have it replaced. I hope this helps! Let me know if you have any other questions. :)
Sorry, there was a problem. Please try again later.