A:AnswerDear CMosley, We are so sorry for the inconvenience caused. If you need to adjust the position of the arms, please pull the armrest inwards slightly, then adjust it downwards. This will easily adjust its position. You can also refer to the video on our product page for instructions. If you still don't know how to do, please email us at [email protected]. Our staff will assist you to fix the issue. We appreciate your understanding.
A:AnswerHi Kristina, the wheels on our chair are not fixed. But you can check if you can find suitable locked wheels for the chair.
We also forwarded your request to our factory, this is something we might be working on in the future. Thank you.
A:AnswerDear customer, please check the second picture of the product size. The height of this chair is 34.4" to 38.1", the height of the seat is 20.6"-24.4". Please check the height if it fits your needs. Thank you.
A:AnswerWe don’t recommend removing the wheels from this chair as it’s not designed for that use. Our Silent Rolling Casters let you move the chair smoothly when needed, and they also stay perfectly stable on their own—no unwanted sliding without external force.
