A:AnswerThank you for your question!
While the housing for both versions is the same, the Bird Buddy Pro can be identified by its serial number, which begins with a "1." In contrast, the original Bird Buddy's serial number starts with a "0."
A:AnswerThank you for your question! Our app is currently supported by all Android devices updated to Android version 8.0 or higher and on all iOS devices updated to iOS version 14.5 or higher. At the moment, this includes phones and tablets.
A:AnswerWildlife like black bears and raccoons can be curious visitors! :) Our product is designed to be as durable and secure as possible, but in areas with larger wildlife, we recommend additional anchoring or placement solutions to minimize the risk of it being knocked down.
A:AnswerThere is a feature which will notify you when birds are at the feeder, send you pics and a video and identify the breed. You will need to turn on "notifications" in the app on your smart phone but it works great!
A:AnswerMine also did not flash lights when plugged in, but I plugged it in for a few hours and then when you connect to the app it will tell you the battery charge.
