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Check to see if one of the bands have snapped. If the machine picks up a sharp object or piece of dog bone it can act like a razor and cut it. If not covered under your warranty it's an easy fix once you of order the replacement band's from Bissel. Usually the only tool you would need is a screwdriver to get to them
Sorry, there was a problem. Please try again later.Hi Joann, if the brushes are not turning there could be a broken belt. Please call us at 800-237-7691 so we can help with your deep cleaner.
Sorry, there was a problem. Please try again later.Is there hair wound around?
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