Questions & Answers

Q: QuestionHow does the grease management system on this griddle work?

• A:Answer This griddle is designed with a rear grease management system that efficiently collects grease during cooking, simplifying the cleanup process.

Q: QuestionWhat is the primary material used in the construction of this griddle?

• A:Answer This griddle is primarily constructed using steel, comprising 80% of its material composition.

Q: QuestionWhy is the griddle top referred to as an "Omnivore" griddle top?

• A:Answer The "Omnivore" griddle top is engineered to heat up faster and distribute heat more evenly using its two "H" style burners.

Q: QuestionHow many burners does this griddle have?

• A:Answer This griddle is equipped with two burners.

Q: QuestionDoes this griddle come with a cover?

• A:Answer No, this griddle is not sold with a protective cover.

Q: QuestionWhat is the purpose of the hood on this griddle?

• A:Answer The hood on this griddle serves to maintain the cleanliness of the griddle plate between uses.

Q: QuestionCan this be converted to natural gas?

Asked 2 years ago by kcolleb.

• A:Answer Yes this model can be converted to Natural Gas with our Table Top NG Conversion kit, model 5019.

  Answered 2 years ago by Blackstone Support

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Q: QuestionIs this grill able to use natural gas and propane?

Asked 6 months ago by Lyn.

• A:Answer None of our tabletop units are compatible with natural gas. Only propane.

  Answered 6 months ago by Blackstone Support

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Q: Questioncan I totally power wash the entire grill?

Asked 9 months ago by BarryF.

• A:Answer We do not recommend power washing any of our units.

  Answered 9 months ago by Blackstone Support

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Q: QuestionWill this ever come back in stock?

Asked 1 year ago by IJustWantMyBlackstone.

• A:Answer Unfortunately you would need to check with Best Buy directly for an Inventory question. You can also check the Blackstone Products website as an alternative option.

  Answered 1 year ago by Blackstone Support

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Q: QuestionWill this work in the UK? We are moving there and curious if the propane, etc will be compatible with the UK

Asked 2 years ago by Will.

• A:Answer Thank you for reaching out. We are unsure of the connections in the UK. You could reach out to our European division, their website is www.blackstoneproducts.eu, they would be more familiar with those functionality requirements. Thanks!

  Answered 2 years ago by Blackstone Support

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Q: QuestionCan the hood be removed so the unit will fit in the carrying case?

Asked 2 years ago by Anonymous.

• A:Answer If you wanted to, you can remove the screws. Otherwise, we recommend the carrying case sku: 5566. It is meant for 22" griddles with hoods.

  Answered 2 years ago by Blackstone Support

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