Questions & Answers

Q: QuestionHow much storage space does this phone have?

• A:Answer This phone comes with 128GB of UFS 2.2 storage.

Q: QuestionDoes this phone support 5G?

• A:Answer Yes, this phone supports superfast 5G connectivity.

Q: QuestionWhat is the screen size of this Motorola phone?

• A:Answer The Motorola phone has a 6.6-inch display.

Q: QuestionWhat is the resolution of the front-facing camera?

• A:Answer The front-facing camera has a resolution of 8 megapixels.

Q: QuestionWhat type of charging does the phone use?

• A:Answer This phone uses TurboPower™ 18 charging.

Q: QuestionCan I put my existing Boost Mobile SIM card in this phone.?

Asked 11 months ago by Xoch.

• A:Answer Hi Xoch, Thank you for your interest in our product. Yes, you can use your existing Boost Mobile SIM card in the Moto G 5G 2024 phone as long as it is a nano SIM card. You can check the link for the phone specifications here: https://www.motorola.com/us/smartphones-moto-g-5g-gen-3/p?skuId=1071. -Mitch

  Answered 11 months ago by Motorola Customer Care

  
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Q: QuestionSEEING I HAVE BOOST MOBILE. CAN I CHANGE MY CURRENT SERVICE TO THIS PHONE

Asked 7 months ago by PHARMD70.

• A:Answer Yes! you can switch your current Boost Mobile service to this device, just Insert your current Boost SIM and follow on-screen activation steps, or call Boost or go online to transfer your number and plan to the new device.

  Answered 7 months ago by Boost Mobile

  
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Q: QuestionIs this a new phone, or is it a used/exchanged phone?

Asked 2 months ago by JohnA.

• A:Answer Hello, this Moto G 5G is a brand new, factory-sealed device, so you'll be the very first person to enjoy it! It's the perfect way to experience our powerful 5G network, and you can find the perfect affordable plan to go with it at boostmobile.com.

  Answered 1 month ago by Boost Mobile

  
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Q: QuestionIs it nfc capable

Asked 3 months ago by Anonymous.

• A:Answer That's an excellent question! The Moto G 5G 2024 does indeed come with NFC capability, so you can enjoy the convenience of contactless payments and other great features. This is just one of the many awesome things about this phone and our amazing plans, which you can learn more about on our website!

  Answered 3 months ago by Boost Mobile

  
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Q: QuestionIs this an Unlocked phone?

Asked 1 year ago by Pete.

• A:Answer Thank you for reaching out, Pete. This phone is currently locked to Boost Mobile. This means it can only be used with Boost's network until it’s eligible for unlocking. -Mitch

  Answered 1 year ago by Motorola Customer Care

  
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Q: QuestionI currently have consumer cellular as carrier and phone number that I would like to keep. Don't know how this works as I would always purchase from carrier's websight. Also can you assist with data transfer to new phone if purchased at best buy?

Asked 1 year ago by Frankie.

• A:Answer Thank you for your inquiry regarding this matter. We recommend that you contact Consumer Cellular directly for assistance with retaining your current phone number. They will be able to provide you with the necessary information and support. -Aria

  Answered 1 year ago by Motorola Customer Care

  
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