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Hi meme, thank you for your question regarding Model:WTG86401UC. Per the Use and Care Manual: The Childproof look is activated, deactivate Childproof look. In order to do this: To Activate/Deactivate, touch Time dry and Finish in buttons at the same time for 3 seconds. In the display field, you will see the key symbol light indicating the childproof lock is active. NOTICE: The childproof lock will remain activated until the next cycle start even after switching the machine off. You must deactivate the childproof lock before the next cycle and, if necessary, activate it again after starting the cycle. If you are still having difficulty with this, please reach out to our Customer Support at 800-944-2904.
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