Questions & Answers

Q: QuestionCan it sync with Google speakers / google home app

Asked 3 months ago by Pindars.

• A:Answer I've never done it, but I'm told there is a way. It will readily sync with other Bose speakers, however.

  Answered 3 months ago by TravelingChef37Verified Purchase

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Q: QuestionWhile in use the speaker randomly drops bluetooth connection and has to be reconnected to play. Why and how do I correct?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black

• A:Answer Hi there! Thank you for your inquiry! Bluetooth disconnections can occur due to several factors, including low battery power, physical distance between devices, interference from other wireless signals, outdated firmware or drivers. To resolve this, ensure that both devices are fully charged, maintain close proximity between them, restart the devices, update firmware or drivers. To resolve this, try the following steps: http://bose.life/4nkXYbS Jelyn - Bose Customer Support

  Answered 7 months ago by Bose Support

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Q: QuestionCan this be used with an iPhone?

Asked 1 year ago by Bailey.

This question was asked about the related product: Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black

• A:Answer Yes. you can easily use this as a bluetooth speaker with your iphone. I generally use it via the Bose Music app but that only has a few approved music services like Pandora, Amazon, Sirius XM, Spotify, etc. It doesn't have a connection to Apple Music which forces you to use the bluetooth connection instead of your wifi network. Not a huge issue but means your phone has to be nearby.

  Answered 1 year ago by BrianBVerified Purchase

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Q: QuestionHow is this speaker recharged?

Asked 1 year ago by Sima.

• A:Answer It has two ways to charge, the easiest and the option it comes with is with the C cable on both sides. It takes a regular plug from 2 to 3 hours and there is also an option but you have to buy it separately, a base with a magnet to charge it and you always leave it. on and therefore it will always be charged but I don't know if it damages the battery faster

  Answered 1 year ago by Delamat

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Q: QuestionCAN I USE A USB WITH SPEAKER

Asked 2 years ago by JAY.

This question was asked about the related product: Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black

• A:Answer No, it's Bluetooth only, its a smart speaker so you can set it up to Alexa and play music without Bluetooth, but only spot to plug anything in is the power port for charging

  Answered 2 years ago by JacobBVerified Purchase

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Q: QuestionCan I just leave it plugged into the charger all the time ?

Asked 2 years ago by Tazy.

This question was asked about the related product: Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black

• A:Answer Yes but not necessarily

  Answered 2 years ago by user499673

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Q: QuestionWill it connect via party mode to revolver +?

Asked 2 years ago by Johnny.

• A:Answer No.

  Answered 1 year ago by gordon

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Q: QuestionHello, when asking Alexa to play a song, it starts playing but stops within seconds , then light bar stays on white at middle top and bottom. Why is this happening? Thank you!

Asked 2 years ago by PG.

• A:Answer The light ring showing white in two places indicates that the speaker is paused. Please try asking it to play the music again, or see if you can resume it from the Bose Music app.

  Answered 2 years ago by Bose Support

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Q: QuestionHas bose portable smart speaker built-in chromecast?

Asked 2 years ago by Peter.

This question was asked about the related product: Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black

• A:Answer Hi Peter. Yes it supports Chromecast. You just need to activate it.

  Answered 2 years ago by Bose Support

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Q: QuestionDoes this speaker allow streaming of personal collection from home network?

Asked 2 years ago by Senior.

This question was asked about the related product: Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black

• A:Answer Hi. You can stream audio/sound to the speaker using Bluetooth.

  Answered 2 years ago by Bose Support

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Q: QuestionCan I use this as a sound speaker with my smart tv to watch tv

Asked 3 years ago by Skeeter1.

• A:Answer The speaker doesn't support physical auxiliary inputs but you could pair via Bluetooth if the TV supports that. It is not a soundbar so be aware that you won't be getting the same experience.

  Answered 3 years ago by Bose Support

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Q: QuestionWhy wont my Samsung Q60r tv not connect to my bose portable smart speaker?

Asked 3 years ago by Jcon.

• A:Answer Your TV will require Bluetooth or Airplay to connect to your speaker.

  Answered 3 years ago by Bose Support

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Q: QuestionCan I connect the Bose portable smart speaker to the A90k sony tv?

Asked 3 years ago by Jcon.

• A:Answer Your portable smart speaker is not designed to connect to a TV but you may be able to via Bluetooth depending on the TV.

  Answered 3 years ago by Bose Support

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Q: QuestionIs there an auxiliary Jack for an iPod connection?

Asked 3 years ago by Baba.

This question was asked about the related product: Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black

• A:Answer No

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHow do I do a hard reset on this speaker

Asked 3 years ago by Anonymous.

This question was asked about the related product: Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black

• A:Answer You’re gonna hold down the play button and the volume up button down until it glows amber and then u have to log in to ur Bose account and start over

  Answered 3 years ago by CjtakesitawayVerified Purchase

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Q: QuestionCan it be used for karaoke ? Can one connect a microphone ?

Asked 3 years ago by JBose76.

This question was asked about the related product: Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black

• A:Answer No

  Answered 3 years ago by StapeVerified Purchase

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Q: Questioncan you have 2 speakers at the same time ??

Asked 4 years ago by willi.

• A:Answer Yes you can pair multiple speaker with the Alexa app!

  Answered 3 years ago by melissa2911

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Q: QuestionIs the charging connector the same as the non-Alexa model? That connector rusted on my current speaker and I’m hesitant to purchase another

Asked 4 years ago by Marcus.

This question was asked about the related product: Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black

• A:Answer Dont know about the non-alexa model, but this one comes with a USB-C to USB-C cable

  Answered 3 years ago by RosieVerified Purchase

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Q: QuestionDoes this speaker have tracking if I lose it? GPS?

Asked 4 years ago by Kay.

This question was asked about the related product: Bose - Portable Smart Speaker with built-in WiFi, Bluetooth, Google Assistant and Alexa Voice Control - Triple Black

• A:Answer I am not aware of any

  Answered 4 years ago by AnonymousVerified Purchase

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