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Well, I have this same problem. Bought a pair last September and now in August, the left earbud will not charge or would show as nonexistent. Best Buy told me to reach out to Bose as they are covered under their one year warranty but Bose would only do a trade up. Best Buy is standing by the product they are selling and will try to either fix them or exchange them. Bose is producing sub par products and not replacing them. They want you to “trade up” and doing so costs money. Absurd!
Sorry, there was a problem. Please try again later.Contact Bose. They have very good customer service and will send you a new pair.
Sorry, there was a problem. Please try again later.Should you need help with your Bose Earbuds, then please contact Bose support through 1-800-379-2073 as we'd love to help.
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