Questions & Answers

Q: QuestionWha is the model name? Are they only designated as QC? Also I was told by Best Buy that theses are manufactured in 2021 and 2023. Also, why is the Aux so thin and fragile? Can I get a thicker stronger replacement. Also, is the microphone no power useable?

Asked 1 month ago by ScifiFan.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Blue Dusk

• A:Answer Bose QC HEADPHONES

  Answered 2 weeks ago by WILLIAMG

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a used product?

Asked 1 month ago by Anonymous.

• A:Answer When purchasing directly from this listing on Best Buy, you are buying a brand-new, factory-sealed product. Best Buy typically labels any refurbished, open-box, or pre-owned items clearly as 'Open-Box' or 'Refurbished' near the pricing section of the page. If you are looking at the standard new listing, it will be a completely new item in its original retail packaging.

  Answered 1 month ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondo these headphones utilize Spatial audio capabilities?

Asked 1 month ago by toni.

• A:Answer The Bose QuietComfort Headphones do not support spatial audio through Bose Immersive Audio. That feature is exclusive to the QuietComfort Ultra Headphones model, which use Bose’s proprietary Immersive Audio technology to create a spacious, lifelike soundstage with head‑tracking for a more natural listening experience. While they don’t include spatial audio, they remain a strong choice if your priority is premium sound quality and exceptional noise cancellation.

  Answered 1 month ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI can hear spatial audio.

Asked 1 month ago by bose.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer Yes, it has two modes. Spatial and noise cancelling

  Answered 1 month ago by Emat

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre they open box or refurbished

Asked 1 month ago by Me.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer No

  Answered 1 month ago by CATHYW

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI just wondering if I can use this headphone on the airplane to listen Tv Audio or music

Asked 2 months ago by Pete.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Blue Dusk

• A:Answer Yes, the Bose QuietComfort Headphones can be used on an airplane to listen to TV audio or music. Most aircraft entertainment systems provide a standard 3.5 mm headphone connection, and you can connect your headphones using the included audio cable.

  Answered 3 weeks ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI have these, they sound great. Only problem is when I pause playback on my tv, they drop the Bluetooth connection. Needs to be paired every time. Big pain in the rear! Anyone have a clue how to fix this!?

Asked 2 months ago by Scott.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer We appreciate and are delighted to hear that you enjoy the sound quality of your QuietComfort headphones. At the same time, we sincerely apologize for the inconvenience caused by the Bluetooth connection dropping when playback is paused on your TV. This issue may be related to the headphones being connected to multiple devices at once, with Bluetooth enabled across them. In some cases, clearing the QuietComfort headphones’ memory of previously connected Bluetooth® devices helps resolve the problem. Here is a full troubleshooting guide you can check out: https://bose.life/3RZqp4O

  Answered 1 month ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan it be used with one earphone on while riding comfortably?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green

• A:Answer I would not try that or need it.

  Answered 2 months ago by Excellent

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan the headphones lay flat?

Asked 2 months ago by Sirpopealot.

• A:Answer Yes, the Bose QuietComfort Ultra Headphones are designed with swiveling earcups that allow them to lay flat. This makes them easy to store in a case or pack in a bag, while also helping with comfort when resting them around your neck.

  Answered 2 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan they be paired with a Samsung tv?

Asked 2 months ago by Jane.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer Yes, the Bose QuietComfort Headphones can be paired with a Samsung TV, as long as your TV supports Bluetooth. In that case, you can connect them wirelessly for audio playback. And if your Samsung TV doesn’t have Bluetooth, you can still connect the headphones using a 3.5 mm wired connection, provided your TV has a headphone jack or compatible audio output.

  Answered 2 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWould the headset work well for practicing acoustic drums with Appletunes?

Asked 3 months ago by Gar.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Twilight Blue

• A:Answer Yes

  Answered 3 months ago by RowenaU

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionthe online picture shows a deeper pink color tone but when I got it, it is very light like faintly pink

Asked 4 months ago by PrincessPink.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Petal Pink

Q: QuestionAre these headphones compatible with an Iphone17 and a 4K Vizio Television? Thanks Dan

Asked 4 months ago by Crinssontidalwave.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer iPhone 17 yes. The only tv I have is used as a monitor so I am unable to confirm that part.

  Answered 3 months ago by Bindy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo these bose headphones use type c?

Asked 5 months ago by Freddy.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer Yes the noise canceling headset does at the very least. I believe the other products did too when I looked at them, but it has been a minute.

  Answered 3 months ago by Bindy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionLooking for a device a senior hard of hearing can use. 1. Wireless unit with NO wires at all connected to tv. 2. User can hear LOUD and no one else hear tv in room. 3. If others want to hear tv User can hear LOUD but others hear regular volume. Does this

Asked 5 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke

• A:Answer For what you’re describing, you would need a Bose Smart Soundbar. With the Bose app, you can use the SimpleSync feature to connect a single pair of compatible Bose Bluetooth headphones or another Bose speaker to play along with your soundbar. This lets the hard‑of‑hearing listener enjoy louder sound through headphones while others in the room hear the TV at a regular volume. Please note that while many Bose products can connect via SimpleSync, certain models are optimized to stay perfectly in sync with your Bose speaker.

  Answered 4 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo these headphones contain latex?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer It says that the newest Bose Quiet Comfort Ultra may cause sensitivity in up to %40 in people. This model not so much.

  Answered 4 months ago by MelissaH

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI received a replacement of this model due to microphone fading behavior, but the same problem is still occurring. I’ve also seen multiple users online reporting similar microphone behavior. could you please confirm whether this is a known issue?

Asked 5 months ago by Mohammed.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer At this time, there are not any widespread reports of microphone issues with this model. For tips on optimizing microphone performance, we’ve created an online support guide with adjustments and troubleshooting steps. You can check it out here: https://bose.life/4rxXOj2

  Answered 4 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre these suround sound compatible

Asked 5 months ago by Stolts.

• A:Answer Our Bose QuietComfort Headphones do not support true surround sound formats such as Dolby Atmos or DTS. They are designed primarily for high‑quality stereo playback, with adjustable EQ and customizable listening modes (Quiet, Aware, and Custom) through the Bose Music app. If you’re looking for a more immersive, surround‑like experience, the Bose QuietComfort Ultra Headphones feature spatial audio technology. This creates a wider, more three‑dimensional soundstage. While it isn’t native surround sound decoding, many listeners find it delivers an immersive effect that feels comparable.

  Answered 5 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre these the qc 45 version?

Asked 6 months ago by EZ.

This question was asked about the related product: Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black

• A:Answer The Bose QuietComfort Headphones are not the QuietComfort 45 themselves, but rather the successors to the QuietComfort 45 Headphones. They carry forward the same comfortable design and legendary noise cancellation but add refinements like customizable listening modes beyond just Quiet and Aware. Audio performance has also been enhanced, delivering richer, high‑fidelity sound. With up to 24 hours of battery life and the option to use an audio cable with an in‑line mic, they’re designed to fit seamlessly into travel, office, or home use. Overall, the QuietComfort Headphones take what the QuietComfort 45 offered and elevate it with added features and more versatility.

  Answered 5 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)