“I purchased these for my husband last december and he loves them. But recently he said only one ear bud charges to 100% while the other dies quickly. Can we send in for repair?”

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• I had the same problem with the first generation sleep buds and I sent them to Bose directly. They sent me a new pair 48 hours later.

  Answered by Andy 5 years ago

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• Have you tried cleaning it really well? One of mine did the same thing, but it was actually ear wax on the terminals. Once I cleaned them and put them back in the case, they both charge perfectly again.

  Answered by Barkfreezone 5 years ago

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• Yes. I had a previous set of earbuds where one would frequently fail to charge, contacted Bose and received a free replacement set

  Answered by DebG 4 years ago

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