Questions & Answers

Q: QuestionCan the soundbar be mounted on a wall?

• A:Answer This soundbar can be mounted on a wall.

Q: QuestionDoes the soundbar include a subwoofer?

• A:Answer The subwoofer is sold separately and is not included with the soundbar.

Q: QuestionHow does the soundbar create immersive sound?

• A:Answer The Bose Smart Soundbar creates immersive sound with Dolby Atmos, proprietary TrueSpace technology, and upward firing transducers that work together to intelligently analyze and separate instruments, dialogue, and effects, then place them throughout the room, even overhead.

Q: QuestionWhat kind of voice assistant is built-in?

• A:Answer The voice assistant built into this device is Amazon Alexa.

Q: QuestionWhat is the purpose of the A.I. Dialogue Mode?

• A:Answer A.I. Dialogue Mode automatically balances voice and surround sound for ultra-crisp vocal clarity.

Q: QuestionHow does this compare to the Bose 600 soundbar?

Asked 1 year ago by Mo22.

• A:Answer The two soundbars are quite similar, but the Smart Soundbar has "A.I. Dialogue Mode". This automatically senses when dialogue is occurring and adjusts the soundbar's tone. The Smart Soundbar also has the Personal Surround feature, allowing you to pair the Bose Ultra Open Earbuds with your soundbar to add a new dimension to your movies and TV.

  Answered 1 year ago by Bose Support

  Helpful (5)Unhelpful (0)ReportAnswer this question

Q: QuestionI bought the Bose smart soundbar and was thinking to add Bose 500! which is $499 subwoofer and surround speakers which are $399 are they compatible with my sound bar? Will they work together?

Asked 9 months ago by Tausif.

• A:Answer Yes the Bass Module 500 and Surround Speakers are compatible with the Smart Soundbar.

  Answered 9 months ago by Bose Support

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat do I need to mount this sound bar under the TV or on the wall?

Asked 9 months ago by G.

• A:Answer Hi. Please get the Bose soundbar wall bracket. https://bose.life/3ZqB8pE.

  Answered 9 months ago by Bose Support

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a Bose solo 5, how does this soundbar compare? what are the differences?

Asked 2 months ago by kurtis.

• A:Answer The Bose Smart Soundbar is a clear upgrade over the Bose Solo 5, offering richer sound quality, more advanced connectivity, and smart features. While the Solo 5 is a simple 2.0 channel soundbar designed mainly to improve TV dialogue with basic inputs like optical and Bluetooth, the Smart Soundbar provides a wider 3.0 soundstage, HDMI ARC/eARC support, and wireless options such as Wi‑Fi, AirPlay 2, and Spotify Connect. It also integrates with voice assistants like Alexa and Google Assistant and can be expanded with Bose Bass Modules and Surround Speakers for a full home theater setup. In contrast, the Solo 5 is limited to standalone use without smart integration or expandability. Overall, the Smart Soundbar delivers a more immersive, modern experience, while the Solo 5 remains a straightforward, entry‑level option for basic audio improvement.

  Answered 2 months ago by Bose Support

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long would this last if it was outside but protected from sun and rain 100 % of the time?

Asked 7 months ago by Redseal.

• A:Answer The Bose Smart Soundbar is generally designed for indoor use, so while it may hold up reasonably well in a covered outdoor area, long-term exposure to outdoor condition can still affect performance and durability over time even without direct sun or rain. For the best longevity, we recommend using the soundbar indoors. Klariss – Bose Customer Support.

  Answered 7 months ago by Bose Support

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many channels (speakers) are in this soundbar?

Asked 1 year ago by RosieL.

• A:Answer The Smart Soundbar contains 1 center tweeter, 2 side-firing full-range oval speakers, and 2 up-firing oval speakers.

  Answered 1 year ago by Bose Support

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhich subwoofer(s) are compatible with this soundbar, what models?

Asked 1 year ago by Ludeca.

• A:Answer The Bass Module 700 (aka. Acoustimass 300) and Bass Module 500 are compatible with the Smart Soundbar. If you're using two bass modules with the soundbar, both need to be of the same model, and both need to be connected wirelessly to the soundbar.

  Answered 1 year ago by Bose Support

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I pair to the Bose soundbar with apple wireless head phones?

Asked 1 year ago by Jock.

• A:Answer The Soundbar can be paired with certain Bose headphones and speakers via Bose SimpleSync for playback, but we can't guarantee it'll work with non Bose headphones and speakers.

  Answered 1 year ago by Bose Support

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I pair a set of Bose wireless headphones to the sound bar?

Asked 1 year ago by John.

• A:Answer Yes, you can use SimpleSync via the Bose app to use the headphones with the Smart Soundbar.

  Answered 1 year ago by Bose Support

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you delete Alexa from the sound bar? I have little interest in having something monitoring me.

Asked 1 year ago by grumpyoldman.

• A:Answer Alexa will not work unless set up via the Bose app. It would also be possible to mute the microphone on the soundbar itself.

  Answered 1 year ago by Bose Support

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionhave a bose soundbar model 892079-1100. need to change bass but the remote has no bass button

Asked 3 days ago by coop.

Q: QuestionHow do I connect my Bose with Amazon Alexa

Asked 1 week ago by ChrisH.

• A:Answer Here’s a simple guide: https://bose.life/4aEzhng to help you connect your Bose Smart Soundbar with Amazon Alexa. You can add Alexa directly through the Bose Music app, which makes setup quick and easy.

  Answered 6 days ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with Bose Acoustimass 300/bass module 700 wireless subwoofer?

Asked 2 weeks ago by greggooo.

• A:Answer Yes, the Bose Smart Soundbar is compatible with both the Bose Acoustimass 300 and the Bass Module 700 wireless subwoofers. The Smart Soundbar can wirelessly connect to the following bass modules: Bose Acoustimass 300 Bose Bass Module 500 Bose Bass Module 700 - Cedrick Customer Support

  Answered 2 weeks ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you play the soundbar and Bose ultra ear buds at the same time.

Asked 1 month ago by Tangy.

• A:Answer Yes, the Bose Smart Soundbar can play audio at the same time as the Bose Ultra Earbuds using SimpleSync. This feature is available for products compatible with the Bose App. It allows you to connect a single pair of Bluetooth® headphones or a single speaker (or soundbar) to play along with your Bose speaker. While many Bluetooth speakers and headphones can connect via SimpleSync, certain Bose products are optimized to deliver perfectly synchronized sound with your Bose speaker.

  Answered 1 month ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question