“I turned it on and it shut off. I plugged in to charge and the speaker will not charge. What are your suggestions? Thank you.”

1-2 of 2 Answers

• Hello Antonia, Thanks for reaching out, and sorry for the trouble you're having. We recommend that you check out our online support page for troubleshooting tips here: https://bose.life/2G34vrh Thanks again, Mohsin - Bose Support

  Answered by Bose Support 6 years ago

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• I had this issue with mine and I decided to take mine back and I got a replacement because of my geek squad purchase. Not sure what else you could do. I tried new chargers, cords, and different wall sockets and nothing worked.

  Answered by MegaMan 6 years ago

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